Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! First Class postage not calculated correctly

I use calculated shipping rates. I do not use the discounted rates for buyers because I have fees to cover. I listed an item that weighs 4 oz. Buyer should pay $3 something and I pay around $2.67. Well, eBay calculated postage at $1.45. What the heck...

Resolved! Bad Buyer Cancels = Paypal fees for sellers

I am sick and tired of BAD buyers costing me money when they pay for an item then immediately cancel the sale. I had another one this morning. Paypal happily charged me a fee to reverse their payment. Of course I blocked the (can't use the word here)...

Resolved! Ebay keeping a portion of shipping that buyer pays

Just returned to ebay after years of not selling and am shocked at some of the changes.Especially that they are keeping 10% of what buyers pay sellers for shipping. Seriously?Someone said it is because sellers were selling for a very low amount and c...

eBay fraud

Good day everyone. I am selling digital CAD plans of an advanced router. A buyer bought an item, received it then opened a case claiming that the usb dongle with CAD project was not what he expected and that the item was different from the descriptio...

Number of Followers in Decline

I have never seen my number of followers decline so steadily and for so long. Is eBay purging inactive accounts?

Re:PayPal Fees Refund, Buyers that immedietely cancel sale after paying

So, as we all understand PayPal fees will no longer be refunded. We have noticed that we usually get several "sales" a month where the buyer then goes and immediately requests to cancel the order, so of course since we haven't shipped the item yet we...

is a 40% feedback response rate normal?

as a new seller, i realize feedback from buyers is important in establishing credibility, but I'm finding that not many buyers (so far) seem inclined to leave feedback. The little i have received has been very positive, but it is only coming in at a ...

Resolved! How to see my net profit for sold item?

How do I see the total net profit for a single sold item? Item cost - shipping label - paypal fee - ebay fee - charity donation - (anything else I'm forgetting)In other words, how much did I *clear* on this item after everything is settled?

A fine example of why buyers have no confidence in Ebay

My recent encounter with a seller went like this:She had two items up for bid with the option of best offer. I made an offer on both. She accepted the offer on one and told me to pay for that item before accepting the offer on the other one. So I did...

Resolved! I'm stumped. Can I get some help IDing a light bulb.

I picked up a case of light bulbs at the end of a local sale. I can't ID them. I know the are LED.

300+ views, 5 watchers, 1 sale

I’m not getting sales despite having a lot of views and watchers. My prices are as low as I could make them. I charge shipping but I have the same listing listed with free shipping but a slightly higher price and that only has ~100 views and 1 watche...

How long will eBay host my drafts?

I have several active items I'd like to end and save as drafts in order to relist them next fall. The last time I checked with CSR, I could save them indefinitely, as long as they were edited every month. Is this still true? Is there a more efficient...

USPS hasn't delivered item. What next?

Sold an item on 1/27. Shipped on 1/28.Item last scanned on 2/3, and listed as "in transit." The buyer opened a case, and I have provided tracking details twice. I called CS today, and was told I "shouldn't do anything," and that the ball is essential...

"LIST ON THESE WORLDWIDE EBAY SITES" Anyknow know about this under site preferences??

So if you go to site preferences then select "list on these worldwide ebay sites" It pulls up a list of like 25 countries you can select for it to list your items on. Anyone have any idea what it does if you select these or if it costs money? Any inp...

eBay removed an item that sold before

So, I listed what is called an orthofix, a device for promoting spinal healing. Sort of like those muscle stimulator devices. Anyway, eBay removed the listing and warned me I will be suspended for 3 days if I try to relist it. Reason being it suppose...