Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates
Build buyer trust and discover improved seller tools with our latest updates
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I read that Ebay gives buyers a 6-digit numeric code when they buy an item for local pickup, and they can provide that code to the seller as a confirmation of delivery.Has this feature started working yet?
Where is the link for a buyer to request a cancellation? It has been more than 24 hours. Buyer has not paid for the item. Buyer says that the request to cancel to send to me (seller) isn't in the drop down on the purchases page, which is where the EB...
This place drives me CRAZY sometimes... A Buyer used a "Buy it now" on one of my items. Despite eBay and I sending multiple invoices- he never paid. He DID send several ridiculous messages about not understanding why he kept getting bothered with req...
HelloPlease, can someone help meI want to increase limits of my account, but already two months I see the following: Unfortunately, you're not currently eligible for an increase to your selling limits. You may need to build up your selling history or...
I've been having a huge issue with eBay's guaranteed delivery. USPS is understandably overworked and working slower than ever; but that means delivery and transit delays. Some customers are understanding while others are not. And I can't do anything ...
Hey guys, First post here. We're international seller based outside of US and we've achieved top rated plus status for US at last evaluation. However none of our listings display the top rated seal, whether through search or directly opening the list...
Buyer sent me a message and pictures of a broken part he bought. He asked for a refund. I gave him a full refund via PayPal and told him no need to send back the broken part. I didn't know he filed a return with ebay until after the refund. If i had ...
What is the time limit for a buyer to leave feedback?
I sold 2 identical items today too the same buyer. $30 each + $12 shipping ($4 for each additional). He/she did not put them in a cart and purchase them together so ended up paying full shipping on each item. I always refund that. Anyways... The firs...
So I have an offer for a piece of art. They have offered the same amount that they could buy it now at so not sure why they did that exactly but possibly since it says they are based in The Philippines however when I was going to decline the offer si...
I have several pdf files that I want to insert in my auto auction. My research indicates that I cannot insert a pdf but rather must add a link to an "external" site. Then I read that links can no longer be outside of eBay. What?? Several years ago, I...
Hello everyone, I am new to eBay (been around for a few months only). Never had any problems selling nor refunds/disputes. However, this buyer messaged me this after I shipped the package "Hey, I found the same item but for cheaper. Can I get a refun...
So my partner has a new account, as of about 10 days ago. I've given him my wishlist of banknotes and coins (of low value, like under $5) that he can buy to get feedback. The banknotes and coins sellers are actually pretty good with feedback, half le...
Hello, I sent a video game to a buyer in Israel on April 20th. Last week he contacted me and asked if he could get a refunded because the tracking showed the item was being sent back to me (return to sender). I looked at the details and noticed it ha...
I have just discovered an eBay buyer, that wants his money back right after he bought it. Then of course he gets his money back (same day) but still gave me a negative feedback score Who are those people doing that? its not really fair. I only have l...
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