Selling

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account closing hassel

The customer service is non existence i Have wasted time trying to list but its useless.I just want to close since you do not help like amazon

I received a bid on one of my items from an ebayer in Brazil but my ad clearly states no international shipping. How did that get through?, is it possible this bidder has a U.S.A. mailing address with some connection in the states but resides in Braz...

Ebay account suspension

Hello to all My name is Dusan and I am from Serbia.I am member of ebay.com for few years and now I have a problem and asking for answerUSPS doesn't give tracking info for small parcels from Serbia(under 2kg). So I was victim of freaud. Buyer claim di...

Resolved! How to exchange broken item?

A buyer has contacted me via messages to let me know that the item I sold has arrived damaged. I can exchange the item as I have another. The buyer is going to send photos of the damaged item. Do I just handle this myself? I trust the buyer & realize...

Buyers accidently doubling or tripling their item purchases

In the last couple of months, I've had dozens of customers asking for cancellations because the mobile app has caused them to purchase one or two extra items when they only wanted one. Are other sellers experiencing this too? It's a real pain because...

selling of an item

How is it I can have 7 bids on one item and one bid on another but when the items ended they went to the not sold que instead of the sold que???? Ive sold several hundred items and this is a first. Thanks for any light you may be able to shed on this...

just got ripped off by ebay again for $15.00 today i am a seller what do i do, ?

ebay buyer fraudsters are out there.i explain to everybody shipping takes 1 to 4 wksi send customers photo of mailed package with postage on itand copy of the receiptsi replace lost ,stolen damaged goods for free!!!i have been selling the same produc...

Well this is new - buyer e-mails

I looked up order details to get a buyer's e-mail so I could send a PayPal invoice for a post-sale requested shipping change. Instead of showing the buyer's e-mail it now shows a string of random letters and numbers @members.ebay.com Now the only way...

Inbound into Customs

Hello! I have notification from USPS that my package is "Inbound into Customs " in NYC! How long does it take and should I be worried? It is the first time this happens to me! Thank you

Leaving negative feedback for BUYERS

Why am I unable to leave NEGATIVE feedback for a buyer? Had a buyer purchase an item, then was a no show. Would not respond to multiple attempts to collect, even reported the unpaid item to ebay, they did not respond to that either. Yet I'm unable to...

Payment not received

I sold a pair of my Jordan's pretty quick after I had it listed. Not to sure how it works when something sells but got the message that buyer has yet to make payment and still awaiting payment. After msssaging the buyer multiple times and he swore he...

Resolved! Seller is returning a new item after it's been used

Hello, Because ebay screws sellers through their policies, I have a customer returning a new item that they used. It's an appliance part for a dryer. Because there are many parts that can go wrong on a dryer, you really need to diagnose the problem c...