Selling

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How we can improve our selling ?

Buyer lied and left negative feedback and EBay won’t remove it

Hi so a buyer left me negative feedback which states that the item was supposed to come with it’s original box when the listing says nothing of the sort. It is listed as used and comes “as pictured” and there is no mention nor picture of an original ...

Can a seller stop auction due to them losing money?

An auction was just about to end and I was the buyer and the seller stopped the auction before end. I questioned them on it and they sent me an email stating they would have lost money. I’m really aggravated. What’s the point of bidding if they can j...

Types of Scams all eBay sellers should be aware of

Hello, What are the main types of scams all eBay sellers should be primarily aware of? Any experienced eBay sellers that want to provide a more exhaustive list of scams that they have experienced or have secondhand knowledge of is appreciated as well...

Is This a Scam?

I am an artist. I mostly sell paintings and most recently decided to sell on ebay. I am inexperienced in selling on ebay, having a paypal, shipping, talking to buyers, etc. but I would like to think I am intelligent enough to figure these things out....

Ebay seller sold item that arrived damaged, USPS was carrier

I sent the dishes Priority Mail and they arrived broken, with a smashed box. I have reimbursed the buyer for the item and shipping costs. I want to file a damage claim with the USPS. When I went to the "file a claim page" and entered my tracking numb...

First time seller, confused. Item with multiple stock disappeared from 'active' and search?

Just as the title says, Im a new seller. Sold an item that I had listed as having multiple in stock..does it disappear from my 'active' section AND disappear from search until it is marked as 'delivered' by the buyer? If that's the case, why? seems a...

Shipping to a military address and weight problem!

I recently sold an item to a military address and have run into a problem. I am using a small flat rate box to ship my item so when I listed it on ebay I never specified the weight of the item. Well now when I am filling out the customs form when I e...

Cancelled fake item, can I void my cancellation fee?

Hello all, I buy and sell coins on my eBay store and move quite a few coins so the traffic can be heavy at times with a lot of moving parts coming and going so missing something can happen at times I’m sure a lot of you know that. I just started gett...

Sales report

International sales - Where do your highest volumes come from?

Phantom "Payment Dispute". Buyer never placed the dispute.

eBay informed me that Sold, Shipped and Delivered item was being disputed. Reason the buyer said they "never authorized the transaction." I contacted the buyer and they said they did no such thing and was enjoying the item. That buyer called Customer...

Refund for package intercept with return denied

Hello, This is very bad selling experience on eBay. I need some advise here, and thank you for all of your help in advance. I follow everyone suggestion to intercept the package and denied the return request wile the package return to me. Because I d...

Accepting returns when items were forwarded out of the country

I recently sold several items of vintage jewelry to a customer. From the beginning, it was a difficult transaction, the customer wanted multiple discounts and combined shipping but in multiple packages. It arrived 2+ weeks ago but today I get contact...

Should I be a grinch or not?

Buyer purchased item on Saturday, 10/17. On Sunday I sent them a message that if they pay now, I can ship the item out on Monday morning. They messaged me back the next day saying they couldn't pay for the item now because their out-of-state grandchi...

Watching the definition of a firearm being auctioned

So, I'm watching as stated above and reported it twice thru email because the "report" option fails only to see it progressing to the end. Why, even tho I've explained my report, is nothing getting done about it?