Selling

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Need Advice- Advertised Phone as Locked, Buyer Keeps Asking for Help to Unlock

Hi All, I've run into a situation where I need some advice. I recently sold an AT&T locked phone, making sure to advertise both in the listing title and the description that the phone is locked to AT&T. The buyer messaged me shortly after the phone w...

Buyer paid for item now wants a refund but hasn't confirmed the cancellation.

So I had a buyer purchase an item and pay for it through PayPal. Right afterwards, they messaged me saying their kid accidentally purchased the item and they would like a refund. I figure alright and tell them no problem. I go through the refund proc...

How can a Buyer open an INR case 42 DAYS after tracking shows item delivered?

This is my last day to list here because I won't sign up for MP. My send-off from ebay is having a case opened against me for an item not received that shows it was delivered on Sept 3rd, 42 days ago. How is this possible? I thought buyers only had 3...

Selling my old car, am I being scammed?

A guy gave me an offer, said he would send a certified check since he lives out of state. This seems like a red flag, but how can I really know?

Searching Unsold

I have over 1000 items in unsold, when I go to search and search for " Bill " I get nothing but if I scroll down the list I will find several Bills, I have changed the search criteria several times and nothing comes up any ideas? Thanks.

If you're selling Health and Beauty check your listings

A heads up If you're selling Health & Beauty make sure Ebay hasn't changed your listings condition. Items I listed as New or New without Box were all changed to New With Box. Items have already been shipped and so far I have 1 return because of it wh...

Is Product Quality And Shipping Times From China Hurting The Platform?

There's something that's been going on for quite some time that's always made me irritable at times but I'm wondering if it's affecting the overall platform. Does anyone feel like the flood of cheaply made, chinese "knock off" products is causing a n...

Resolved! Buyer claiming item received is completely different than what I sent

Started selling a few clothing items to clear out some space in my closet. One of the buyers has submitted a claim for “Item not as Described” and she sent pictures with my packaging with a comic book that she claims was in the package. I sent a her ...

UPI Cancellation Request Scam

eBay community, Is there some strange scam going on recently with UPI and buyers requesting to cancel items right after they commit to BIN price? All my auctions are BIN/fixed price and in the last 10 days I've have over 5 of them. To put that in per...

Cant list this. Says privacy violation. Any help?

Hey folks in 20 years Ive yet to encounter this problem. Trying to list a game code..............yeah yeah I know and understand game codes. This is the "Fortnite Deep Freeze Bundle" for the playstation 4 platform. I have sold quite a few of them. Th...

Promotion option not showing

Promotion option os not working or showing what can i do?

October "SURPRISE"!!

So starting October 5, 2020 sales took a huge nosedive and have been awful every day since compared to the WHOLE year up to that date. Gee, why is this? So far I've found no reasonable answers, called CS and got nowhere. Everyone seems to be having a...

Selling fees when the item hasn't sold

My item marked as sold but the buyer messaged and said they no longer wanted it. Ebay charged me 25 pounds for this, how do I get this back?

Resolved! Refund buyer through Paypal?

Hello,I need to refund a buyer. They have not formally requested the return through ebay; only through messaging. I was just going to do the refund through Paypal but thought I'd better check first. Is there any downside to doing the refund this way?...

Selling with a drop down window

I notice i can do a drop down menu in fixed pricing for selling, the variation page is very confusing. does anyone know how to navigate this page? i really cant figure out how to use it.