Selling
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Forum Posts

Not allowing a buyer to send "buyer notes" at checkout

I recall someone here mentioned you can turn off that field for buyers to send a buyer note during checkout. I also recall following the advice to turn that off for my account. This was a few months ago, but I notice lately I'm receiving buyer notes,...

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Shipping Defects out of my control

Hello first time seller, I went to a UPS store with the items I was shipping and the packaging slip. I went there since I’ve never shipped before and told him that I had no clue what I was doing and , if I could pay for packaging supplies, or packagi...

User avatar by Adventurer
  • 2464 Views
  • 23 replies
  • 0 helpful

Account has been permanently restricted

Just got my account permanently restricted, eBay asked for varies of different documents and I provided everything to them contacted about 5 agents making sure I did everything correct, even called them, emailed them back and forward 20 times. And at...

User avatar by Adventurer
  • 1840 Views
  • 17 replies
  • 0 helpful

Any News On Swag?

Does anyone know when we will find out who won any swag from eBay Open, For those of us who filled out the survey which I did, But have not received any news, Just wondering.

User avatar by Rockstar
  • 7093 Views
  • 34 replies
  • 0 helpful

Resolved! False Counterfeit Claim

Hello, I'm trying to figure out the process of appealing a counterfeit item claim. I tried calling and eBay representative and received wishy-washy information. It's pretty frustrating to know that their AI system detected this wrong and now I seem t...

how long does it take to make your first sale?

Hi everyone, I’m new to selling on eBay and just listed my first few items this week. I’ve added clear photos, detailed descriptions, and competitive pricing, but so far, no sales yet. For those who’ve been selling for a while — how long did it take ...

User avatar by Pathfinder
  • 1285 Views
  • 9 replies
  • 0 helpful

Resolved! Authenticity Guarantee rejected my “New with box (open box; box damaged)” shoes as “not new”

Hi all — looking for help from experienced sellers or eBay staff on appealing an Authenticity Guarantee decision. I sold a pair of Hoka One One Women’s Bondi 8, size 7.5W. The listing was clearly “New with box,” and I explicitly disclosed “Open box (...

User avatar by Adventurer
  • 1885 Views
  • 10 replies
  • 1 helpful
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