Selling

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Is eBay search bugging out for anyone else?

I feel like every week it gets worse. I use search a lot for prices on sold items. If I search up (example) Panasonic KX-TG444, I will get so many results that don't match at all. Completely different model number in the title like KX-RE999.Completel...

Resolved! buyer requests half their money back.

buyer request half their money refunded because she said box was dirty and damaged. yes box was damaged but the item is new and was never removed from box. but all the things she complained about are clearly in the pics. so why buy something with vi...

Publish Percentage of Times a Buyer Returns an Item

eBay should publish the percentage of times a buyer returns an item. They can start this count/stat after 10 or 15 purchases. Sellers should be able to exclude Buyers based on this criteria, and/or the percentage of times a complaint is raised agains...

Why did my item get removed when others are able to still sell the same thing?

I received a violation notification and my item was removed but yet others are still selling the exact same thing. It was a tactical pen with window breaker tip. I’m still learning the ways but curious as to who decides what and why it’s not across t...

Resolved! How to search multiple brands in one category?

I used to do it with a comma between brands but that doesn't seem to work anymore

Is leaving 'false positive' feedback for buyers no longer an official policy violation?

I just tried to find the policy page stating "We don't allow" (or whatever the language was) the practice of writing negative comments for a buyer, under the guise of a green-donut positive rating. I wanted to screenshot that and show it to show a se...

Buyer claims they didn’t make the purchase

I have been on eBay for 23 years as a buyer and a seller. Someone purchased a $750 brooch from me. They claimed the didn’t make the purchase.i sent them the brooch I have proof it was delivered to a Annex Post office. The buyer is from china and purc...

Reproductions

Just had a listing taken down because it violates the reproduction eBay policy.But when I checked there are more than 2.5 million reproduction items on eBay.I guess the new eBay AI only flags new listings because there are thousands of violations on ...

Trying to list an auction item and it keeps telling me I need to add a BIN amount

I'm trying to list an item as an auction I get to posting and it keeps telling me I need to add in a BIN amount how do I get past that?

Doll Return

I received the Twin Dolls yesterday even I. Did check twice and no dolls. There were delivered after our dinner. Dolls are in good shape. My problem is why did she have a month to ship back. She ask me how to do a return and I told her to contact e-b...

Resolved! How do I send offers to buyers who click on my posted items?

If I click on an item, it seems I receive an offer from that seller within seconds of clicking on an item. What am I doing wrong?

Russian site 'gobuygobuy.ru' This site has hacked all of eBay

One of our customers has asked us why our product which is very unique was showing up being sold on a Russian site - gobuygobuy.ru'. This site has multiple items from multiple sellers on eBay listed at half the price. The following is what I sent to ...

Paul Young gold records help/info

I have the ability to buy these two gold records, but I can't really find any information or similar solds. Also not sure how someone could get a hold of his actual gold records. Are these just collectibles? Is there a market for these? Is thisartist...

Seller has no protection

I just got charge $276 for a fee on a package that got lost. I tried to cancel the whole sale and select the refund customer only to find out, that a message popped up stating that I cannot refund this customer due to the package being in transit. Th...