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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Items disappearing / missing from active listing??? No VERO or email...

We've had two items mysteriously get completely deleted from our listings in the past 24 hours. Didn't receive any email about their deletion or anything. We now have to pull items from our inventory and retake pictures and everything. What is going ...

I based the weight and size based on both the item itself and the box. Is that correct?

I just sold my listing and I didn't think to rethink the way I thought about it until now. The shipping cost were automatic and based on dimensions and weight, but I was wondering if the dimensions and weight were based on the item itself or the item...

When do new final value fees go into effect?

I went from top rated to below standard for awhile and on the 20th I just got back up to top rated again. The promote option came back right away so I just assumed that I wouldn't still be charged the extra 6% for below standard anymore. But I sold 2...

eBay Int'l shipping program

When I first set up my shipping preferences, I excluded int'l shipping. I was recently automatically enrolled in eBay int'l shipping program. Do I have to edit my shipping preferences to NOT exclude int'l shipping in order to use this new program?

Heads Up! -- Items selling for amounts other than listed.

Just had an item sell for $229.49, when listed at $637.49. No offers, no communication, just sold for the wrong price. Called eBay, and apparently it's a known issue!?!?! So heads up everybody. Make sure you're double checking all of your sales. CSR ...

Significant Drops in eBay Impressions and Organic Page Views: A Huge Problem

Since April 6th, my eBay impressions have dropped significantly from an average above 1 million to around 500k, and now they hover at around 600k. Despite contacting customer service, I received an unhelpful response that everything looks fine. Frust...

Resolved! Video Game Console Fee Percentage?

Hi, what is the default non store fee percentage on the video game category? I know the basic store percentage is around 6.5%

Ebay's search program/engine SUKS!

OK, so this evening I was listing a men's shirt. It is a mens bylt drop cut lux v neck shirt. In the search bar I typed "mens bylt drop cut lux v neck shirt" (not in quotes). Well it gave me a total count of 51 matches. So then I tried to narrow it d...

Absolute Nonsense

Made a sale and noticed the deduction in fees seems higher than it should be. I checked the sale stats and noticed an "International Fee" because the buyer's registered address is in Canada. The shipping address is to Montana! I specifically have sal...

Automatic Enrollment in International Shipping

Just got a message that eBay automatically enrolled me in International Shipping, even though I have specifically excluded international shipping in my preferences. Had to go back in and "opt out," which could take a few days to process. Aside from t...

Ebay International Standard Shipping/Delivery Failed/Wrong Address and I get Charged?

Had a sale going to South Korea. $150 Ham Transmitter Tube plus $19.70 Shipping. I chose Ebay's International Shipping because 1) it was a bit cheaper and 2)I believed that my part/responsibility was done once package reached domestic distribution hu...

1099-K threshold and sales tax

My sales are under 1099-K $600 threshold, but it would be over it including sales tax that eBay says on its website is NOT included in 1099-K. Then why eBay is telling me that my sales are over $600, they will send me 1099-K, and they want me to prov...

Authenticity Failed due to Wrong Size

Hey everyone, so I had this listing for a pair of shoes, I added variations for sizing as I had multiple sizes of the same pair. A few days after shipping them I got notified that I sent out the wrong sizes and had to pay return shipping for them. I ...

Resolved! Can't save "Apply above settings to active and future listings"

Under Account Settings > Selling Preferences > Your buyers > Managing who can buy from you > Edit > scroll to bottom When I toggle the "Apply above settings to active and future listings" switch to blue (on) at the bottom of the page and save, it app...

Resolved! Trust and Safety Team Strikes again! Help...

Ebay has once again restricted our account.. Here is their new message:"Your account has been restricted because activity on it didn't follow our Counterfeit item policy. We don’t allow counterfeit items, replicas, or unauthorized copies.What activit...