05-22-2023 08:50 PM
Made a sale and noticed the deduction in fees seems higher than it should be. I checked the sale stats and noticed an "International Fee" because the buyer's registered address is in Canada. The shipping address is to Montana! I specifically have sales to the US only, for this exact reason. How was I supposed to know? I wouldn't have made the sale if I had known ebay was going to take another chunk out of what they already take. Just venting. Buyers should not be able to have a different ship-to country than the one they're registered to. Is there no recourse?
05-22-2023 09:03 PM - edited 05-22-2023 09:04 PM
.
05-22-2023 09:17 PM
Your only recourse is the cancel this sale.
05-22-2023 09:22 PM - edited 05-22-2023 09:22 PM
the int fee they tac on is cents... yeah I know it's kinda lame, but your basically saying that the extra fee of 0.45 is going to kill your profit?
05-22-2023 09:22 PM
Didn't realize until after the item shipped.
05-22-2023 09:26 PM
It's 1.65% of the total sale. The sale was $900. So yeah I'd like that $15 back.
05-22-2023 09:33 PM
@capital_nick wrote:It's 1.65% of the total sale. The sale was $900. So yeah I'd like that $15 back.
OK, my mistake, most my int fees are in cents, maybe a $1 and change.
And yeah, again, I know it's lame, but this is not unknown occurrence, most sellers will add tiny extra into the price if you only sell inside US to cover a int fee if someone outside country buys and uses a shipping address here or ship forward srv.
Get it, $15 is $15, but I'm assuming you still made decent profit at the $900 price tag? Did you pay shipping or charge it?
05-22-2023 09:39 PM
The international fee is a legacy from years gone by that needs to go the way of the Dodo bird. A lot of CC companies used to charge this fee but most have eliminated it in the wake of the expanding global economy and competition from travel cards that do not carry the fee.
What may be more ironic is eBay did away with the international fee under the EIS program for international sales/shipments but it still remains for US sales where the buyer has a foreign registered address. How much sense does that make?
05-22-2023 09:42 PM
It was free shipping....... lol
And this sale was for a friend.
What was $900 turned out to be $736. It's sad. Someone once said, ebay is eventually going to get 100% of your sale.
Back my original point. A buyer should not be able to have a shipping address different than their registered address. Otherwise, what's the point? How is the seller to know anything until the sale is made.
05-22-2023 09:46 PM
Exactly. Just more money gouging.
05-22-2023 09:46 PM
@capital_nick wrote:It was free shipping....... lol
And this sale was for a friend.
What was $900 turned out to be $736. It's sad. Someone once said, ebay is eventually going to get 100% of your sale.
Back my original point. A buyer should not be able to have a shipping address different than their registered address. Otherwise, what's the point? How is the seller to know anything until the sale is made.
That is why I also add few cents into my price, because I do have int buyers who use US address or ship forward srv, I pay shipping (it's not free, it's included in the price of course), that's why I don't mind these so much, I learned long ago when it first happened and then again, and agian... ebay will not remove this fee, for whatever reason, but they removed it for the new EIS, which makes even less sense to still have it for non EIS - as @dbfolks166mt mentioned above.
05-22-2023 09:50 PM
@capital_nick wrote:Back my original point. A buyer should not be able to have a shipping address different than their registered address. Otherwise, what's the point?
... because sometimes people buy gifts and have them shipped directly to the recipient. Sometimes people have more than one residence. Sometimes people live elsewhere temporarily for work or for school.
There are plenty of perfectly valid reasons for a buyer to want to ship to an address other than their registered address.
05-22-2023 09:52 PM
Lesson learned I guess. This is the first it happened to me and I've been selling since 2001.
How can someone bid if I have their registered country blocked? Just because the ship-to country is the US? It's dumb and needs to change.
05-22-2023 09:55 PM - edited 05-22-2023 09:56 PM
Ok. Then if it's being shipped to a different address country within the confines of international shipping, the international fee should not apply. Because what is the international fee going toward?
05-22-2023 09:57 PM - edited 05-22-2023 09:57 PM
@capital_nick wrote:Lesson learned I guess. This is the first it happened to me and I've been selling since 2001.
How can someone bid if I have their registered country blocked? Just because the ship-to country is the US? It's dumb and needs to change.
they can bid if their shipping address is in US. I know exactly how you feel cause I'm also seller who only sells inside US (and actually only in the immediate US) so when this first happened to me I freaked out, til i learned ebay allows it....when I got few more I decided to add little extra into my price, because you can't stop it, and if you cancel these orders it will reflect on your metrics.