Selling

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Do I need to include measurements on item shipped USPS Ground Advantage if weigh less than 1 lb??

In the past I never included measurements on a soft package (ex. shirt) if it weighs less than one pound. Has that changed? It sure is a pain to have to measure each soft package. Even if I use the same envelope, of course the length and height are t...

Resolved! Selling digital posters with instant download

Hello. Just looking for some general advice here as I find the eBay guides on what you can/can't sell somewhat vague... I'm looking to sell digital posters in either PDF, PNG or JPG format which the buyer will be able to download after purchasing. Do...

Offensive inappropriate feedback

How is it that Ebay is allowing a negative customer from the start, to allow them to continue to be offensive now in their feedback reffering to me as "she" when my name is Jeff and am clearly not a she. I find this to be highly inappropriate and off...

Transaction Defects

Hello. One of my products has been sold. The buyer made the payment. But later he contacted me and said that he had changed his decision. He asked me to cancel the sale and give a refund. Thereupon, I canceled the sale by selecting the "BUYER CANCELL...

Post my car for sale

Sale my car

Seeking a recommendation for the best off-line listing software?

I am divided as to whether off line listing software offers any significant advantages, but I would like to look into it further. The one that I see mentioned in these forums is Six Bit - seems to be a popular choice. However, when I investigate Six ...

Sold a PS5 and Buyer trying to scam What do I do?

I have sold a PS5 on March 22, 2021. The buyer then reported the item as not as described to their financial institution in May 2021 a whole two months after the sale. I know for a fact I sold the buyer a brand new unopened PlayStation 5. However, I ...

The listing no sales, after out of stock.

Is this a normal phenomenon?Some of my listings, even if I restock them, they do not sell as well as before.Any advise?

eBay still Anti-Seller and China doesn't help!

I knew that eBay didn't allow a Seller to leave a buyer negative feedback, but I can't believe this is still policy. I have been told by eBay reps, that they generally side with buyers as the buyers basically "make" eBay. This is false. Buyers would ...

Sent an offer on wrong item how do I fix

I thought I was offering for a different item the price is $17 that I sent to interested party but the price is $200 . What do I do? They would have to know it's a mistake

Thank you, Ebay for reversing the claim and removing the case against me via my Appeal

Since, we so often fault Ebay for treating us sellers a little rough, I must post that I appreciate how fast they worked an appeal in my favor. I posted about it earlier today. Did an appeal, sent my info and they wrote me a great message and refunde...

Median price issues

I have a question so in the past few months my sales and views have dropped even though I have more inventory than ever. I've heard several people saying they are going through the same thing and nobody really knows why. But I have also noticed somet...

I am getting dinged for late shipments inappropriately

All were delayed by either the buyers local post office or a USPS Shipping Hub. Based on where they were located it was likely due to the ice storm that went through. But they were clearly shipped on time. Unless they are not counting January 15th as...

Watch stops running - What to do?

We had a watch that was running when it was listed. It was sent to the buyer. The buyer said it did not run and they wish to return it. We do not take returns. What is the correct thing to do?

Purchase was sent to wrong buyer ,refuses to return item

I feel completely overwhelmed I sold an item and mailed it to the wrong eBay customer , that customer received his $21 train and also acknowledged he received tAnother buyers purchase and he will keep the item and sale it refuses to respond to any me...