eBay

happymover2323 · ‎06-30-2019

Chime in on this or some of your own recent experiences

Recently sold a jacket a custom jacket for $300. Buyer opened a NAD return, which is annoying but is the trend of things. I intended to offer a partial refund $50 though mistaking entered $250 and sent offer, immediately i noticed mistake and contacted buyer who in the meantime accepted offer. I reached out a few times soon after explaining my mistake and my intention.

The communication from buyer was non existent until mid afternoon next day when got back to me explaining they no longer have the jacket and had sold it on. I offered to refund full value and pay for return shipping if they kindly return jacket, or if they choose to keep, accept my offer of a partial refund of $50. Buyer responds telling me they should not be held responsible for my mistake and returning the jacket would be a loss for them. Some people have no conscience and see this as a valid excuse to steal. SMH!!

Sad thing is no course of action, enjoy the jacket!!

sin-n-dex · ‎07-01-2019

@happymover2323 wrote:
I have to accept my mistake and have.

Within the rules set by ebay, buyer is within right to keep item. IMO it's a bad judgement on buyer to not work with me on what was a typo on phone, 2 & 5 are easily mixed up with a clumsy thumb, and in this case both were typed together.

Working together and conducting a safe community business place should always be the goal. Ebay was built on that, though unfortunately bad buyers and sellers can screw it up for the rest who have good ethics.

Just another case in a long list within this community forum where lack of insight or choosing to do the right thing can negatively impact another.

What happened to you was most unfortunate, no matter how it happened. While I stated that sellers have some responsibility too, I do feel your pain for having lost $200 due to a mistake.

C.