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auto decline

i listed a item for $700 with a auto decline offers less then $263 checked the listing two weeks later on my PC and seen that it had automatically declined several  offers of $550 without my knowledge and consent

what can i do? 

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auto decline


@gary518 wrote:

i listed a item for $700 with a auto decline offers less then $263 checked the listing two weeks later on my PC and seen that it had automatically declined several  offers of $550 without my knowledge and consent

what can i do? 


Auto-decline and auto-accept are two different settings. If you hadnt checked the listing for two weeks then any offers would have timed out if you didnt have an auto-accept number plugged in.

 

If you had checked more frequently you could have manually accepted any offer if you chose to. If you dont respond after 48 hours then the offer will expire.

Message 2 of 13
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auto decline

Are you possibly seeing offers that you sent  for $550 in the Offer History?

Message 3 of 13
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auto decline

Afterthought... if it's your Playmobil set, now the whole world knows your price. You may want to pull this post. Good luck.

Message 4 of 13
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auto decline

If you are selling, you need to be checking your item way more often then going 2 weeks without looking. You now know there were offers of $500 put on the table, why not just change your auction to Buy it Now at $500 if you are willing to accept that amount.  You will still need to check your page everyday to see if it has sold and be able to ship in the time frame you have listed.

Message 5 of 13
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auto decline

i do most of my listing on my phone,i only discovered it when i looked at the item😷 on my PC 

Message 6 of 13
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auto decline

didn't🚄 think of that😐

Message 7 of 13
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auto decline

that's a possibility but i doubt it

Message 8 of 13
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auto decline


@gary518 wrote:

didn't🚄 think of that😐


@gary518 

 

You're not the first it's happened to. Matter of fact, it caught me off guard... that one time. 😉

Message 9 of 13
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auto decline

 

i use my phone app 96% of the time,that might be my down fall?💣

Message 10 of 13
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auto decline

i check daily on my phone,its  on my PC i made the discovery

Message 11 of 13
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auto decline

Yes, if you do not accept the offer it automatically declines. You'll have to pay more attention next time.

Message 12 of 13
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auto decline


@gary518 wrote:

i use my phone app 96% of the time,that might be my down fall?💣


Pretty much - yes. I use my phone for buying but I have a selling account and I wouldnt dream of trying to sell using a phone. Desktop gives you the whole picture of your selling and whats going on.

 

I use my phone for buying when I am away from the computer. That works fine. But for selling work - when I am home anyway - its desktop only.  I check my messages and my auctions regularly using my phone but I do not assume that I am seeing everything that way. At least I can see if there is something that I will need to ship when I get home. 

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