The eBay Community

FEDEX Overcharged us on multiple shippments.

How do I solve this? Fedex updated the shipping cost after it was shipped, and charged us through eBay. All boxes were legit in terms of size and weight. Their claims were all false. They cheated us on weight and size. What now?

Caligraphy set

Hi Friends,This caligraphy set was part of an auction lot I acquired. I've been looking on eBay and using google lens to find out more about it, but I just can't distinguish why some are $15 and some are $80. Google translate isn't helpful for the wr...

Buyer wanted to return but won't respond to me now after leaving negative review.

So I recently sold something that was brand new and sealed (it is an older item). I got a message from the buyer Saturday, saying that they tested it, it didn't work and they wanted to know my refund policy. But I didn't respond to the message until ...

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

"Your refund did not go through because we could not verify your payment option. Please change your"

eBay won't let me refund the buyer! I cancelled the order which was agreed with the buyer. I had already purchased the label, so I voided that first. and on the refund page, it won't process the payment. And, it is not a bank or my error - IT IS EBAY...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...