account is closed I need to call ebay

[olekhusov]

I use my account for selling. So the question is here. My account is closed because 

it may have been accessed by a third party. In an effort to protect your account, ebay put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore your account to you. 

So I have to contact. But I plan only to sell some inexpensive items. And phone call is expensive from my country. 

So please write me about  how long this call can be? Shall it take hours or minutes?  Can I speak Russian or Ukrainian? What questions are asked? Whither support officer can speak slowly to be understood?

Regards,

Alex

[gator08041971 · Accepted solution]

You can try the following methods:

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't be. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home

[reallynicestamps]

Do NOT call any phone number you find on the internet.

The social media are international and are manned by trained representatives who actually work for eBay.

And you get a transcript.

[12345jamesstamps]

I think Ukraine is still currently closed for USA to buy items from and closed for Ukraine to sell items to.

It has to do with the shipping time frame and such.

Using an account other than your Ukraine account could get one's account closed.

I had a buyer(Ukraine) make a purchase using a friend's account in another country to pay me but wanted it delivered to Ukraine. 

[reallynicestamps]

Yeah.

Being an active war zone does put a crimp in shipping times.