Yikes, i cancelled an order and ebay automatically relisted it! Is there a way to not relist auto?

[krys888]

When I went to cancel the order, I was only given the option to cancel and relist. I had to do that in order to cancel, but I am not ready to relist it because its a relist that’s going to happen as a step in correcting a problem transaction. When I cancel an order, why do I have to automatically relist it? Where is the option to cancel without relisting automatically? Thank you.

[bigdeals.etc]

End that relisted listing early 

[krys888]

I did, right away, but wow. We have so little control over our stores any more, seems like. Oh well. Not letting myself get aggravated over ebay control freaky things any more... for the most part, ha.

[tellmemama · Accepted solution]

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@krys888 wrote:

When I went to cancel the order, I was only given the option to cancel and relist. I had to do that in order to cancel, but I am not ready to relist it because its a relist that’s going to happen as a step in correcting a problem transaction. When I cancel an order, why do I have to automatically relist it? Where is the option to cancel without relisting automatically? Thank you.

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On the cancellation page (or on a return case page) there is a box next to the photo of the item which is automatically ticked to relist.  Unclick it and then proceed to the bottom of the page to cancel (or refund and close the case).

You should be good to go.

[pink.fish.rule]

It's kind of "hidden" because you would expect it to be over on the right hand side near "submit" or "refund".

[buyselljack2016]

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@krys888 wrote:

I did, right away, but wow. We have so little control over our stores any more, seems like. Oh well. Not letting myself get aggravated over ebay control freaky things any more... for the most part, ha.

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eBay is just writing code to "simplify" the process for you:(

[krys888]

Ah, I don’t have any of that on the app; and I use the app. I think you’re saying I can do that from the website version instead of the app. Will do, thank you!

[krys888]

LOL! They do that a lot, I’ve noticed. You know, force us to do stuff for our own good and all that (like forced GTC, yuk). 🐵

[zamo-zuan]

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@buyselljack2016 wrote:eBay is just writing code to "simplify" the process for you:(

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Always reassuring to see where they spend the IT teams development time.

Rather than fixing the actual bugs and glitches in their system...