cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wrong feedback calculation on new "super-duper" awful design

I do have 285 positive and 3 negative feedback for the last 12 month. Today's morning old design shown proper number, 99% ('cause of 100% -  (3 / 288 * 100 = 1.04%) = 98.96% = 99% - it's a simple math rounding rule, known from the middle school. But looks like eBay's "programmers" aka copy&pasters don't know that rule at all.

Message 1 of 7
latest reply
6 REPLIES 6

Wrong feedback calculation on new "super-duper" awful design

@sergey69 

 

If you hover your cursor over the "how is feedback percentage calculated" link on your feedback page, there is an explanation of the math. Of the 285 positive feedback you have in the last year, only 270 are unique. Multiple feedback from the same seller/buyer in the same week only count once toward your percentage. So the actual calculation is 270 / (270 + 3) = 98.90%.

 

Message 2 of 7
latest reply

Wrong feedback calculation on new "super-duper" awful design

Nope, today's morning (and right after afternoon) it was exactly 99%! (what is actually correct)

Message 3 of 7
latest reply

Wrong feedback calculation on new "super-duper" awful design

And what do you mean by "unique"??? All feedback are unique, you can't leave 2 feedback for 1 sold item! And please explain, how 99% can be converted to the current value? Please don't tell me what my eyes are blind.

Message 4 of 7
latest reply

Wrong feedback calculation on new "super-duper" awful design

About 6 months ago, I negotiated a deal with a buyer for 18 individual items. After they received the package, they left me 18 individual positive feedback, but only 1 would be unique and figured into my percentage, because all the purchases were in the same week, from the same buyer. In spite of a large amount of time going into the order (including approx 20 back & forth Ebay messages between us). So I think that is an example, though possibly not what you were looking for exactly.  

 

Message 5 of 7
latest reply

Wrong feedback calculation on new "super-duper" awful design

@sergey69 

 

Here's that mouseover text from your feedback page I was referring to:

 

The positive Feedback percentage is calculated based on the total number of positive and negative Feedback ratings for transactions that ended in the last 12 months, excluding repeat Feedback from the same member for purchases done within the same calendar week (eBay time).   Note: This could mean that the number of ratings used for this calculation is different from the same number shown in the recent ratings table on the left.   Positives / ( Positives + negatives )   This member's 12 month Feedback ratings Positives: 270Negatives: 3   This member's positive Feedback percentage   270 / ( 270 + 3 ) = 98.9%

 

 

 

Message 6 of 7
latest reply

Wrong feedback calculation on new "super-duper" awful design

Your answers are on your FB page.  There is a link below your Ebay ID that says "How is Feedback Percentage Calculation?"  Click on that and you will see the information below.  And yes, as FB is added and FB drops off [over 12 months old], the numbers may change.  Right now it would be based on 2/20/2018 through 2/19/19.  Tomorrow it will be based on 2/21/18 through 2/20/19.  And so on as it is based on the previous 365 days [not calendar months].  I know others have tried to explain this, I hope this helps.

 

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 7 of 7
latest reply