Woohoo - the REPEAT BUYER tag is now on the AWAITING SHIPMENT PAGE

[simply-the-best-for-you]

Woohoo!  I want to give Ebay IT some credit for a change.  A few months ago, when the REPEAT flag was added, I complained that they added on a screen that you rarely had to go to.   I never went to the Orders screen unless there was something unusual I had to check.  

Well guess what?  Tonight (it was not there earlier today), I now have a REPEAT BUYER tag exactly where it should have been in the first place, right below the buyer's NAME on the AWAITING SHIPMENT page!   I AM SO HAPPY!!!  No more having to look in multiple places!  

Now, if they could only let me print a packing slip with 1 click, instead of 3 from the AWAITING SHIPMENT page & notify me with SEND OFFERS, when someone got to the listing via a PL, I'll throw a party 👍 

jasmen@ebay  velvet@ebay  Can you please say a HUGE THANK YOU to the appropriate team!  I want them to know how much this is appreciated, since I had previously complained about it.  It's so rewarding to actually see a requested change happen that makes our lives easier instead of ridiculous Snapchat stuff LOL.   Thank you! 

ETA:  It's still on the Orders screen as well, for those of you who go there. 

[wastingtime101]

Yes! I saw that earlier this week (Monday) that the tag is now on the Orders page without having to drill down to individual Order Details. It's a helpful addition. 👍

Must be a phased rollout, albeit a quick one, since I've had it for nearly a week and you're just getting it tonight.

[simply-the-best-for-you]

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wastingtime101 wrote:

Must be a phased rollout, albeit a quick one, since I've had it for nearly a week and you're just getting it tonight.

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Or maybe I just didn't have a repeat buyer until today.   But yeah, it's great news!  It's so encouraging that a change that was actually beneficial & requested, got done too. 

[albertabrightalberta]

After reading this thread, I checked and have it too! 

[jasmen@ebay]

Thanks so much for the feedback @simply-the-best-for-you we're so happy to see you like it! 

[katzrul15]

@simply-the-best-for-you 

I had not noticed, but yes, it is there. 

Thanks for sharing.  One of the better features - there is always something great about realizing it is a repeat buyer and they returned to shop with you!

Used to search on an XL spreadsheet we keep and this is a thousand times better!

Thanks again for sharing!  Woot!

[aeparts1]

It would be great if you could click on the Repeat Buyer line & actually see what that buyer has purchased in the past. 

As is, it serves no purpose for me.  Nice to see, but nothing more.

[onefootflipper]

I liked seeing it too, not sure what use it will actually have for me yet.

[luckythewinner]

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@aeparts1 wrote:

It would be great if you could click on the Repeat Buyer line & actually see what that buyer has purchased in the past. 

As is, it serves no purpose for me.  Nice to see, but nothing more.

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This could be because listings only last on eBay for 90 days, and eBay may or may not have that information handy.

[valueaddedresource]

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@luckythewinner wrote:

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@aeparts1 wrote:

It would be great if you could click on the Repeat Buyer line & actually see what that buyer has purchased in the past. 

As is, it serves no purpose for me.  Nice to see, but nothing more.

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This could be because listings only last on eBay for 90 days, and eBay may or may not have that information handy.

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@luckythewinner  the repeat buyer tag shows they are looking back at a period of 2 years when you hover over it, so one would assume they have to have sales records going back at least that far.

[partfinds]

]yet performance tab/sales shows 0 repeat buyers while paid and shipped history shows contrary. 

[valueaddedresource]

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@partfinds wrote:

]yet performance tab/sales shows 0 repeat buyers while paid and shipped history shows contrary. 

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@partfinds I noticed the same thing and I think at least part of that is that difference in timeframes being looked at - the order page appears to be looking back 2 years, the performance/sales tab is going by whatever date range you have selected (I believe it defaults to 31 days).

Not sure that's the *only* explanation for discrepancies, there could be others, but I think that's likely a big factor.

[simply-the-best-for-you]

@valueaddedresource   

I think it IS the time period difference.  My Performance/Sales tab has 2 & it specifically says for the prior time period, which appears to be a rolling 30 day period. 

On the Awaiting Shipment & Orders page, it's a 2 year look back. 

[partfinds]

Thanks @valueaddedresource 

True. Didn’t think of it. Just reran the report extending timeline and yes got repeat there. 

[gloryglorygifts]

I AM THRILLED TO SEE THAT!!!!!!!!! I used to track repeat customers via paypal but since they replaced that with managed payments, I could only see them over the prior 90 days on here, or do a search in my emails sent to my shippers. It is a HUGE help to me and I am very excited to see this added to the orders page. It literally just made my year. LOL. WOOT! WOOT!!