cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will my canceled shipping label give me a refund?

I sold a CRT for around $150 and purchased a shipping label with automated dimensions. This was a mistake since it was a little over $80. I canceled and purchased a new label for $16. Due to fees and taxes, this left me with a twenty cent profit.

I canceled the first label in the first hour of making it. It was never printed or used on the box. When I check its shipping status, I see that both shipping labels show a delivered status on USPS's tracker. 
I am unsure if USPS will give a refund now because of an error. I am worried about waiting to see and would like advice if possible.

It would be very unfortunate if I got only a 0.1% cut of my sale. That CRT had an emotional value and I needed the money.

Message 1 of 8
latest reply
1 BEST ANSWER

Accepted Solutions

Will my canceled shipping label give me a refund?

USPS will refund you in 2-3 weeks when they ensure the label hasn't been used. You will see it in your transaction details, no email or notification will be issued.

View Best Answer in original post

Message 2 of 8
latest reply
7 REPLIES 7

Will my canceled shipping label give me a refund?

USPS will refund you in 2-3 weeks when they ensure the label hasn't been used. You will see it in your transaction details, no email or notification will be issued.

Message 2 of 8
latest reply

Will my canceled shipping label give me a refund?

You need to go to your Shipping Label page and make sure the label was cancelled.  If you did not cancel it, I am not sure you will get a automatic refund.

 

See if your unneeded label is here.

https://www.ebay.com/ship/labels/seller-hub

 

Message 3 of 8
latest reply

Will my canceled shipping label give me a refund?

@stephenmorgan Shipping label refunds are NOT automatic they take 2-3 weeks.

Message 4 of 8
latest reply

Will my canceled shipping label give me a refund?

That's good to know. I was really worried there. I for sure did not use the label or even print it. I have learned my lesson on letting Ebay automatically set shipping dimensions and weight.

I really appreciate your time in responding! Thank you a ton!

Message 5 of 8
latest reply

Will my canceled shipping label give me a refund?

It is there currently, but it is labeled as "Cancellation requested". 

Message 6 of 8
latest reply

Will my canceled shipping label give me a refund?

You're welcome!

"Cancellation requested" means you submitted the cancellation. Sit tight and wait for the refund. 

Happy selling!

Message 7 of 8
latest reply

Will my canceled shipping label give me a refund?


@coreharve_44 wrote:

It is there currently, but it is labeled as "Cancellation requested". 


This means you asked to cancled the label and you should get a refund in two to three weeks as long as the label has not been used.

Message 8 of 8
latest reply