08-23-2024 02:09 PM
I sold a CRT for around $150 and purchased a shipping label with automated dimensions. This was a mistake since it was a little over $80. I canceled and purchased a new label for $16. Due to fees and taxes, this left me with a twenty cent profit.
I canceled the first label in the first hour of making it. It was never printed or used on the box. When I check its shipping status, I see that both shipping labels show a delivered status on USPS's tracker.
I am unsure if USPS will give a refund now because of an error. I am worried about waiting to see and would like advice if possible.
It would be very unfortunate if I got only a 0.1% cut of my sale. That CRT had an emotional value and I needed the money.
Solved! Go to Best Answer
08-23-2024 02:15 PM
USPS will refund you in 2-3 weeks when they ensure the label hasn't been used. You will see it in your transaction details, no email or notification will be issued.
08-23-2024 02:15 PM
USPS will refund you in 2-3 weeks when they ensure the label hasn't been used. You will see it in your transaction details, no email or notification will be issued.
08-23-2024 02:21 PM
You need to go to your Shipping Label page and make sure the label was cancelled. If you did not cancel it, I am not sure you will get a automatic refund.
See if your unneeded label is here.
https://www.ebay.com/ship/labels/seller-hub
08-23-2024 02:25 PM
@stephenmorgan Shipping label refunds are NOT automatic they take 2-3 weeks.
08-23-2024 02:32 PM
That's good to know. I was really worried there. I for sure did not use the label or even print it. I have learned my lesson on letting Ebay automatically set shipping dimensions and weight.
I really appreciate your time in responding! Thank you a ton!
08-23-2024 02:33 PM
It is there currently, but it is labeled as "Cancellation requested".
08-23-2024 03:07 PM
You're welcome!
"Cancellation requested" means you submitted the cancellation. Sit tight and wait for the refund.
Happy selling!
08-23-2024 04:37 PM
@coreharve_44 wrote:It is there currently, but it is labeled as "Cancellation requested".
This means you asked to cancled the label and you should get a refund in two to three weeks as long as the label has not been used.