Why won't my photos expand when I hover the mouse over the main photo

[stumblebumble]

In the last several days in listing new items, I noticed that the photos can no longer be enlarged and paged thru to the end of them when viewing the listing.  The main photo would enlarge to another screen and you could click on the right arrow thru all of them and they would be enlarged.  Now the photos just advance from the main listing of the item.  Has this changed due to the cut-over to active content or is there a setting I should be adjusting.  I have Windows 10 with a new computer that I purchased just recently.  I used Windows 7 before.

[slippinjimmy]

Can you give an Item Number for one that doesn't zoom?

I checked a couple of your newest listings and a couple of old ones, the zoom was working on all of them.

FYI - Zoom used to work if images were more than 500px but I understand that eBay increased it to 800px minimum for zoom.

[*eponymous*]

Your listing pics enlarge just fine in Chrome and Firefox.

I had installed noscript add-on to get around all the scripts that run on eBay but had to uninstall it for this very problem - not being able to enlarge pics.

Bloatware like Norton security suite can cause problems with javascript. You could shut down all the add-ons in your browser one at a time and see what works.

Have you tried a different browser?

Have you checked to make sure javascript is turned on in your browser?

[shipscript · Accepted solution]

@stumblebumble

I scanned all of your listings and half of them are zoomable (over 800 pixels on the long side) and half of them are only clickable (640 or more on the long side). You don't have any that fall under those thresholds, so all of them should open an overlay enlargement.

If they are failing to do so for you, there may be a browser plugin or addon that is interfering or you may need to clear your browser cache.

[stumblebumble]

Thank you shipscript...I clear cache every day. I am going to call a Computer Techie for some additional help with browser plugin. Thanks for your suggestions.