06-23-2018 03:42 AM
06-23-2018 06:55 AM
It may be something in your settings. Best regards
06-23-2018 07:02 AM
Wondering that myself, my page views havn't been showing correctly the last couple of days.
06-23-2018 07:06 AM
Page views haven't been working for days. Just showing dashes most of the time. When it does display the count is wrong. I had an item with 30 views several days ago, it now shows only 22. I viewed it twice and it didn't calculate the additional views. Still at 22 (only WHEN I can get the refresh to show an actual number).
On top of that, Good Til Cancelled automatic reslisted items aren't showing photographs.
Yet no update from Ebay as to what the status is on thes issues and when to expect a fix. Shameful.
06-23-2018 07:10 AM
There's a gliche currently going on with the view counter ,, in fact its totally messed up . Not one item that I've listed in the last 4 or 5 days has a single view . The same thing is happening to a lot of other sellers . Many threads have begun about it , many calls have been made to customer support but so far the only response is they're working on it . 😞 Tulips
06-23-2018 07:10 AM
@lewisburggold wrote:It may be something in your settings. Best regards
Has nothing to do with settings. It is a glitch that has been going for some of us for a couple of weeks now.
06-23-2018 07:44 AM
Yet no update from Ebay as to what the status is on thes issues and when to expect a fix. Shameful. clu3-----------------------------
There seems to be a serious lack of communication between the tech department and customer service . Somebody isn't doing their job correctly or we would be given clearer more precise and HELPFUL answers . What it boils down to is they just don't care all that much IMO. They're going to collect their fees and in FULL regardless of the sub standard service they provide . We can threaten to go elsewhere to conduct business until the cows come home but again they don't care all that much if we actually go . In other business ventures ,, like apartment building owners as just one example . If the landord / owner fails to fix broken heating , leaky roofs or other negative issues renters can usually withhold part of or whole of the rent until the problems are fixed . I'm not suggesting this recourse for e bay sellers because these gliches are not a life or death situation ,, but it would be nice if we legally had the option to pay only a portion of our fees until the major problems that could be costing us sales and money were fixed . tulips
06-23-2018 08:39 AM
Some of my items are not coming up at all in the search, so I guess that's why I have no views.
06-23-2018 08:18 PM
06-24-2018 10:47 AM
Entire community should call ebay tech/CS this Monday. Everyone.
I am and every day this happens. beacon - unquote -------------
Absolutely ! Calling tech support is first on my list for tomorrow morning . There was finally a tiny ray of sunshine last night while I was listing some new items . The views came back up and it was great ! However this morning the views are back to zero again . It's just disgusting for a big company like e bay to allow this to continue on and on and without giving an explanation when everything will go back to normal . Everyone needs to call about this . Tulips
06-24-2018 10:52 AM
Shameful is right. No general e-mail to E-Bay sellers to advise us of this glitch. So I call E-Bay this morning, and after being on hold for 14 minutes, I get to a respresentative. She puts me on hold and then disconnects me................
06-24-2018 10:54 AM
Wish they woudl hurry up and fix it. My person did not seem to know anythign about it when I called this morning.
06-24-2018 02:10 PM
I am having the same problem. Annoying as this is how I decide what to relist and what to sell similar.
06-25-2018 02:50 PM - edited 06-25-2018 02:51 PM
I called . How many did ? CS acknowledged the site problem. There are many tickets w/ the error. A job ticket was issued for my views problem. About an hr later resolved. Havnt any problems since. "Knock on wood"
06-27-2018 07:25 PM