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Why is my items for sale not showing page views unless the item has a bid?

 
Message 1 of 15
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14 REPLIES 14

Re: Why is my items for sale not showing page views unless the item has a bid?

It may be something in your settings.  Best regards

Message 2 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Wondering that myself, my page views havn't been showing correctly the last couple of days.

I remember when if you asked Alexa to change the channel, she had to go to the TV and turn the knob. ~ iowa_east_coast
Message 3 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Page views haven't been working for days.  Just showing dashes most of the time.  When it does display the count is wrong.  I had an item with 30 views several days ago, it now shows only 22.  I viewed it twice and it didn't calculate the additional views.  Still at 22 (only WHEN I can get the refresh to show an actual number).

On top of that, Good Til Cancelled automatic reslisted items aren't showing photographs.

Yet no update from Ebay as to what the status is on thes issues and when to expect a fix.  Shameful.

Message 4 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

There's a gliche currently going on with the view counter ,, in fact its totally messed up . Not one item that I've listed in the last 4 or 5 days has a single view . The same thing is happening to a lot of other sellers . Many threads have begun about it , many calls have been made to customer support  but so far the only response is they're working on it .  😞  Tulips 

Message 5 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?


@lewisburggold wrote:

It may be something in your settings.  Best regards


Has nothing to do with settings.  It is a glitch that has been going for some of us for a couple of weeks now.  

Message 6 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Yet no update from Ebay as to what the status is on thes issues and when to expect a fix.  Shameful. clu3-----------------------------

 

There seems to be a serious lack of communication  between the tech department and customer service . Somebody isn't doing their job correctly  or we would be given clearer more precise and HELPFUL  answers . What it boils down to is they just don't care  all that much  IMO. They're going to collect  their fees and in FULL  regardless of the sub standard service they provide . We can threaten to go elsewhere  to conduct  business until the cows come home  but again  they don't care all that much if we actually  go  . In other business ventures  ,, like apartment building owners as just one example . If the landord / owner fails to fix broken heating , leaky roofs or  other   negative issues renters can usually withhold  part of or whole of the rent until the problems are fixed . I'm not suggesting this recourse  for e bay sellers because these gliches are not a life or death situation  ,, but it would be nice if we legally had the option to pay only a portion of our fees  until the major problems  that could be costing us  sales and money   were fixed . tulips 

Message 7 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Some of my items are not coming up at all in the search, so I guess that's why I have no views.

Message 8 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Entire community should call ebay tech/CS this Monday. Everyone.
I am and every day this happens.
Message 9 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Entire community should call ebay tech/CS this Monday. Everyone.
I am and every day this happens. beacon - unquote -------------

 

 

Absolutely ! Calling  tech support is  first on my list for tomorrow morning . There was finally a  tiny ray of sunshine  last night  while I was listing some new items . The views came  back up and it was great ! However this morning the views are back to zero again .  It's just disgusting  for a big company like e bay  to allow this to continue on and on  and without giving an  explanation  when everything  will go back to normal . Everyone needs to call about this . Tulips 

Message 10 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Shameful is right.  No  general e-mail to E-Bay sellers  to advise us of this glitch.   So I call E-Bay this morning, and after being on hold for 14 minutes, I  get to a respresentative. She puts me on hold and then disconnects me................

Message 11 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Wish they woudl hurry up and fix it. My person did not seem to know anythign about it when I called this morning.

 

Message 12 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

I am having the same problem.  Annoying as this is how I decide what to relist and what to sell similar. 

"It is unreasonable to attempt to reason with the unreasonable."
Message 13 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

I called . How many did ? CS acknowledged the site problem. There are many tickets w/ the error. A job ticket was issued for my views problem. About an hr later resolved. Havnt any problems since. "Knock on wood"

Message 14 of 15
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Re: Why is my items for sale not showing page views unless the item has a bid?

Well that didnt last long. Started again.
Message 15 of 15
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