Why is every change just for the worst??

[sakic92710]

It must be typical office people who never do the actual work or use the product.  Every change is for the worst.  Do not want seller hub.  Now it is forced upon everyone because of some genius(es), who never uses eBay, decided it was the best move.  It's bad enough the last change(s) are hurting sales with a decrease in views.  ARGH!  Stop changing things!!!  Good luck to all sellers.  🙂

[goodluckselling]

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@vanman1029 wrote:

In the real world, when you make new changes, you first try it on a limited number of customers, ask for their feedback, and tweak  it accordingly until it is glitch-free and ready for the masses. You don't just blindly ram it down our throats hoping for the best and turn a deaf ear to our many complaints after it is up and running. It seems upper management has no idea what is going on with Ebay and quite frankly just doesn't care.

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The seller hub was tested for 2 years, and as an early trial users there were many changes made to the trial version before it was released.  Most of the changes I agreed with and some I did not.

Good Luck Selling!

[goodluckselling]

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@abfabvintage wrote:

@scga912

How do I get back to my Classic page. You state you use both the SH (hate it) And the "old" way? Just noticed I was changed out overnight. They did it to me a few months ago but I was able to manually get back to the data I want, Classic view. Can't remember how I was able to get it back. Thanks.

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You can go back and forth by hovering over the my eBay tab (top right area) then clicking summary, then use the activity tab (left side) and choosing sell or seller hub.

Good Luck Selling!

[pvcliff]

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@coolections wrote:

I think age also has a lot to do with it. It seems the older the person is the more they hate change. 

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I resemble that remark!

[abfabvintage]

@goodluckselling

Thanks for your help. Well, the "classic" I was talking about was just a one pager Summary, very compact, with everything I needed on one page. Now this "other classic" summary page(s), not seller hub, takes up about 4 pages of the same data whereas what I called "Classic" was a one pager. And you have to scroll down to even get to the info.  And the Active page you have to slide over horizontally to view the rest of the page.  I also saw at the top of one of the pages "if you are a professional seller, go here (Seller Hub)." We are all professional sellers, some Mega, some Hobby/small. I am not listed as a business, just an individual.

I read through the Seller Hub help page you generated. I am good with change if it helps me, this ain't helping me. I don't need to see all the %s and graphs whether I am down or up. Just a very KISS kind of person. Am sure these change ups to things that weren't broken are helping much larger sellers, but I would like to see if Seller Hub is helping increase sales. Again, thank you. I knew this was coming but figured if it was introduced in 2015 and it is now almost 2019, maybe it took a nose dive lolol. Plus, I thought originally it was announced smaller sellers (can't remember what they called us) would not have to use SH.  

[toribo]

I can understand new sellers needing to learn their new format BUT why force all these changes on sellers who are not asking for it? We list, we sell, we ship... If it is NOT broken DON'T fix-it!  Sales have gone done as usual over the last of the summer as famlies vacation and get ready for the new school year. Now as sales should increase I have to learn how to sell and navigate their site all over again! Correct me if I am wrong (as some of you usually do)

eBay is a giant shopping mall. I pay them rent every month to have my shop. I pay them a commission on every one of my sales. So why do I now have to allow them to tell me how to set up my shop, do my books, track my sales, etc etc? There are other sites that are so much more seller/user friendly. They are already losing their internet presence, so why tick off sellers even more?

[goodluckselling]

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@toribo wrote:

I can understand new sellers needing to learn their new format BUT why force all these changes on sellers who are not asking for it?

So why do I now have to allow them to tell me how to set up my shop, do my books, track my sales, etc etc? There are other sites that are so much more seller/user friendly. They are already losing their internet presence, so why tick off sellers even more?

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The changes are being done to get a single way for all sellers to do the same tasks.  Any venue has things you can do and things you can not do, so I find it strange that you think ebay should not also have these access and limitations?

• eBay is a top ten visited site in the US
• Sales have been up for several quarters in a row
• Newly registered account is more than one million per month
• eBay completes over One Billions transactions daily worldwide

Your opinion that eBay is losing presence does not seem to match the real facts.

Good Luck Selling!

[zamo-zuan]

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@retrose1 wrote:

I don't mind change - what I don't like is change that just rearranges stuff to take away the one useful item the page used to have.  I keep getting kicked into the new seller hub and it's just larger (which is nice for my older eyes) but stuff has been rearranged in places that makes no sense and things that I commonly use and depend on have either been hidden or are gone.  And new stuff that I will never use suddenly appears.

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This has sadly been going on for a long time. EBay's interface has continually gotten worse and worse over the years. More jumbled. More obvious that eBay is trying to keep dozens of legacy systems and somehow try to get them to "play nicely" with their new features. But all it does is end up separating assets to completely different parts of the interface.

Then they try to "improve" it by "streamlining", and as you said, remove the useful features. Not even realizing that the problem was not the additional information on the page that they removed, rather the issue is that you already have to browse through a number of differnet pages to find the information you need, and even after streamlining, the required information is STILL on different pages. 

Not to mention the new pages they create or move features to, is usually broken for months-years. How long has the impressions on the new stores been 0 now? 

It's been months since the "Analyze Listing" feature that previously told you your sales rank of your listing has worked, and it conveniently stopped working a few weeks after I notified eBay of a number of bugs where items with #1 sales rank had 0 visibility in search. Which ended up making it near impossible for me to provide them with hard evidence of an issue in search...

Guaranteed Delivery has been in basically all of 2018, and is STILL not working correctly. The evaluation 2 weeks ago told us we failed, when we did not, and I provided evidence to eBay and was told we would be white listed. Never received a response for over a week, and the CSR who it was passed to asked us what we needed help with? So we figured, "Evaluation is on the 1st, lets just wait until then at this point". We were 99%/100% on our GD statistics. Evaluation was yesterday, and of course, today I check again, and it claims we are not eligible??? Second time in a row. It does seem like they finally white-listed us now... but 8 months should be more than enough time to have these bugs ironed out by now!

Being an eBay seller has become very depressing.

[buyselljack2016]

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@abfabvintage wrote:

@goodluckselling

Thanks for your help. Well, the "classic" I was talking about was just a one pager Summary, very compact, with everything I needed on one page. Now this "other classic" summary page(s), not seller hub, takes up about 4 pages of the same data whereas what I called "Classic" was a one pager. And you have to scroll down to even get to the info.  And the Active page you have to slide over horizontally to view the rest of the page.  I also saw at the top of one of the pages "if you are a professional seller, go here (Seller Hub)." We are all professional sellers, some Mega, some Hobby/small. I am not listed as a business, just an individual.

I read through the Seller Hub help page you generated. I am good with change if it helps me, this ain't helping me. I don't need to see all the %s and graphs whether I am down or up. Just a very KISS kind of person. Am sure these change ups to things that weren't broken are helping much larger sellers, but I would like to see if Seller Hub is helping increase sales. Again, thank you. I knew this was coming but figured if it was introduced in 2015 and it is now almost 2019, maybe it took a nose dive lolol. Plus, I thought originally it was announced smaller sellers (can't remember what they called us) would not have to use SH.  

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After I click on summary I am able to scroll to the bottom of the page to click on "all selling" to get back  to where all is on one page.  Selling, sold, unsold, drafts, promotions.

[abfabvintage]

@buyselljack2016

Hi, Buy. I tried clicking on that at least 10x and keep getting this run on of multiple pages and pages of what used to be a one page, compact summary of everything. I thought I had saved the one pager in my bookmarks, but now can't find it. 

Before today, I would go to Myebay at the top, then click in the drop down to summary. Then that same screenshot you show came up. Never had to click on it because the layout was outlined vertically on the left where I would then again click summary and got the one pager. That isn't happening now. When I click on the left side summary, it keeps showing your screenshot over and over again and the Summary doesn't work.

I guess I can spend another 2 hours figuring it out. Thanks for your info. 

[abfabvintage]

@buyselljack2016

And each time I have to click on your screenshot, there are changing ebay messages like "Enhanced Defect Report" across the top. Then I call up this new Summary again and another ebay message about how to make better sales. I am so over this.

[debvor]

You must work for Ebay

[debvor]

You win the cigar. The fact is Ebay doesn't care about sellers which are Ebay's actual customers and not the people that buy from the sellers which are our customers.

[debvor]

You must work for Ebay. The fact is most of the changes are just stupid. Take the "Seller's Hub" Not totals at the bottom of columns. Postage added into sales totals. Nothing to encourage sellers. Just a mish mash or usless info on sales. It's not being old that makes the difference it's common sense which is what the developers didn't have.

[scga912]

@abfabvintage

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&_trksid=p2486981.m5011.l9315&CurrentPage=MyeBayNextA...

That's what I use.  It's bookmarked so all I have to do is click on it in my fav's bar

[abfabvintage]

@buyselljack2016

I just found my bookmark of the one page summary, I knew I saved it just for this purpose in case it disappeared. Well...you click on it and guess what? It automatically now goes to Seller Hub. Guess I am just doomed here. The one pager, compact view is now toast.