eBay

drnickriviera995 · ‎08-08-2019

Noticed this morning when I go to my sold listings, they just say SHIP NOW. Instead of how it use to always say what date they needed to be shipped by.

I always liked being able to clearly see when I needed to ship. Eliminated the guess work. I have a busy life so can't go to the post office more than once or twice a week.

jnybuysell · ‎08-09-2019

Because it is a GLITCH!!!!!!!
Puzzling? We have had glitches and errors month after month and you are Puzzled.

greg5000 · ‎08-09-2019

After reading through this thread, I thought it would be helpful to summarize the main customer concerns here for eBay.

@Anonymous

doug@ebay

These are the takeaways for: Why don't my sold listings have the "ship by date" anymore?

I always liked being able to clearly see when I needed to ship. Eliminated the guess work. I have a busy life so can't go to the post office more than once or twice a week.
I'm encountering the same issue and this is frustrating as I use that to keep myself on track.
This is an annoying change to say the least.
It is an enhancement that sets sellers back.
It doesn't help us to run more efficiently. But it sure creates a little extra work for us on each shipment.
It is my hope that Ebay will reconsider this change and give us back the old format.
We are far more efficient and better off being able to see our ship by dates.
We don't need Ebay making a change like this to inspire us to do better. Anyone that sells on a regular basis knows that getting shipments out quickly is a smart business process.
Personally, I hate this change. Show me an exact date - it's so much easier to keep track!!
Today I can see that EVERY order shows "ready to ship", even the ones that have a handling time longer than 1 day. Frustrating, to say the least.
I too am upset with this change. It was changed on the new Order Details page too. I was beginning to rely on that to keep me shipping on time.
Can this problem be fixed?
These sudden changes back and forth are giving me whiplash!
i don't care much for the fact that ebay continually 'breaks' things (upgrade or not) without forewarning selllers. i agree wholeheartedly that the ship by date is very important.

This was my favorite:

i imagine things would be corrected quickly though ... if seller's could penalize ebay monetarily Every Time they make a mistake.

@drnickriviera995

bigdeals.etc · ‎08-09-2019

@parkersparrow wrote:
I'm lucky, I live right next door to the post office so can go whenever I need to. But if I didn't I would def consider carrier pick ups.

So have you ever bought something and tracking says delivered but you didn't receive it? If so, I wonder how they could've lost the package during the 40-50 feet transit. lol

greg5000 · ‎08-09-2019

@jnybuysell wrote:
Because it is a GLITCH!!!!!!!
Puzzling? We have had glitches and errors month after month and you are Puzzled.

Did you ever notice that GLITCH has GTC in it?

GLITC

mam98031 · ‎08-09-2019

@greg5000 wrote:
@mam98031 wrote:
@greg5000 wrote:
@mam98031 wrote:
@greg5000 wrote:
@mam98031 wrote:
Interesting. I just went to look at my items awaiting shipment. And the newest sale shows the date to ship by. The others show "ready to ship". Puzzling.
Yes, eBay is like a puzzle ... with many pieces missing.
Not as many as you make there out to be. There are millions of sellers that do just fine on this site. Yes we have issues far too often. But few are business ending events. GTC as a business ending event for some sellers. That kind of change does not happen often, thank goodness.
Sellers should be able to do great here, not just fine. They should also want to stay here, and not leave (as many have done or are saying they will soon, if it doesn't get better).

And I do agree with what you said:  "Yes we have issues far too often."
Portraying an issue as if it is something that is a horrible happening helps no one. Certainly we need to stay vigilant and inform each other when we see issues that others should know about. This particular issue is a enhanced version of the SH that some of us don't like. Certainly not a business ending event. Just an annoyance we would like Ebay to put back the way it was before the update.

You definition of "great" or "fine" is yours. I have no idea why your definition would be more accurate than others that choose to use a word that you think isn't good enough. It doesn't decrease the validity of their opinion or voice.

Yep there are issues. But there are far more things that work fine/great than those that don't. Which is likely to be why there are so many active sellers on Ebay. Every job has it problems. This one is no different.
Please don't over dramatize this or infer something towards me that isn't true. If you go back and read everyone's posts, you'll see you're the one with the most concerns.

@mam98031 wrote:

This is an annoying change to say the least.
It is an enhancement that sets sellers back.
It doesn't help us to run more efficiently. But it sure creates a little extra work for us on each shipment.
It is my hope that Ebay will reconsider this change and give us back the old format.
We are far more efficient and better off being able to see our ship by dates.
We don't need Ebay making a change like this to inspire us to do better. Anyone that sells on a regular basis knows that getting shipments out quickly is a smart business process.

The definition of "fine" and "great" are actually Merriam-Webster's. I think "great" is an upgrade from "fine,", but if you don't think so ... that's fine.

I truly hope all of the active sellers can be successful here and be more active selling, and less active dealing with all of the problems.

Yes, I said all that and IMHO it is all true, so what is your point?? If you prefer to use "great" there is absolutely no issue with that. If I or someone else wants to use the word "fine", there should be no issue with that. It is a silly thing, to say the least, to be concerned about in life.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

nmemoryof · ‎08-09-2019

I always ship as fast as humanly possible. So "ship by" never mattered.

One thing I've noticed that I do like. I am now told the day that the buyer saw as their delivery day estimate. That's helpful. Only, I always choose economy shipping, but I was forced to go with Priority because of that date. It was only about 3 dollars difference, but the sale was small and the shipping was "free." I would have selected FedEx Smart Post except the expected delivery was past the date that eBay estimated for the buyer.

nmemoryof · ‎08-09-2019

Fair enough point. But when you are coding on the go while millions of listings are ongoing, you are going to have things like this come up. No one can foresee everything.

bigdeals.etc · ‎08-09-2019

@greg5000 wrote:
@jnybuysell wrote:
Because it is a GLITCH!!!!!!!
Puzzling? We have had glitches and errors month after month and you are Puzzled.
Did you ever notice that GLITCH has GTC in it?

GLITC

nmemoryof · ‎08-09-2019

I like being able to see the buyer's estimated delivery date while I'm selecting shipping options. My only complaint is that even though I offer free economy shipping, I was unable to select FedEx Smart Post because the deliver would have been past the date.

I'll live, though. I get that buyers want their stuff really fast.

mam98031 · ‎08-09-2019

@bigdeals.etc wrote:
@greg5000 wrote:
@jnybuysell wrote:
Because it is a GLITCH!!!!!!!
Puzzling? We have had glitches and errors month after month and you are Puzzled.
Did you ever notice that GLITCH has GTC in it?

GLITC

GTC has been around for YEARS and most likely used by the majority of sellers [but that is a guess on my part]. Suddenly because GTC is made mandatory for FP listings, it is the cause for all kinds of issues. Odd that never even hinted at happening before.

Don't take me wrong. I firmly believe that for some sellers this was a horrible and costly change for them. I am in no way trying to say that this isn't a VERY important FACT.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

greg5000 · ‎08-09-2019

@mam98031 wrote:
@greg5000 wrote:
@mam98031 wrote:
@greg5000 wrote:
@mam98031 wrote:
@greg5000 wrote:
@mam98031 wrote:
Interesting. I just went to look at my items awaiting shipment. And the newest sale shows the date to ship by. The others show "ready to ship". Puzzling.
Yes, eBay is like a puzzle ... with many pieces missing.
Not as many as you make there out to be. There are millions of sellers that do just fine on this site. Yes we have issues far too often. But few are business ending events. GTC as a business ending event for some sellers. That kind of change does not happen often, thank goodness.
Sellers should be able to do great here, not just fine. They should also want to stay here, and not leave (as many have done or are saying they will soon, if it doesn't get better).

And I do agree with what you said:  "Yes we have issues far too often."
Portraying an issue as if it is something that is a horrible happening helps no one. Certainly we need to stay vigilant and inform each other when we see issues that others should know about. This particular issue is a enhanced version of the SH that some of us don't like. Certainly not a business ending event. Just an annoyance we would like Ebay to put back the way it was before the update.

You definition of "great" or "fine" is yours. I have no idea why your definition would be more accurate than others that choose to use a word that you think isn't good enough. It doesn't decrease the validity of their opinion or voice.

Yep there are issues. But there are far more things that work fine/great than those that don't. Which is likely to be why there are so many active sellers on Ebay. Every job has it problems. This one is no different.
Please don't over dramatize this or infer something towards me that isn't true. If you go back and read everyone's posts, you'll see you're the one with the most concerns.

@mam98031 wrote:

This is an annoying change to say the least.
It is an enhancement that sets sellers back.
It doesn't help us to run more efficiently. But it sure creates a little extra work for us on each shipment.
It is my hope that Ebay will reconsider this change and give us back the old format.
We are far more efficient and better off being able to see our ship by dates.
We don't need Ebay making a change like this to inspire us to do better. Anyone that sells on a regular basis knows that getting shipments out quickly is a smart business process.

The definition of "fine" and "great" are actually Merriam-Webster's. I think "great" is an upgrade from "fine,", but if you don't think so ... that's fine.

I truly hope all of the active sellers can be successful here and be more active selling, and less active dealing with all of the problems.
Yes, I said all that and IMHO it is all true, so what is your point?? If you prefer to use "great" there is absolutely no issue with that. If I or someone else wants to use the word "fine", there should be no issue with that. It is a silly thing, to say the least, to be concerned about in life.

There was a point ... it was a simple and good intentioned one:

You wrote: There are millions of sellers that do just fine on this site.

And I wrote: Sellers should be able to do great here, not just fine.

And my point was: Sellers should not be burdened with all of the many problems here, and if they weren't, they would be able to do "great" here, not "just fine."

greg5000 · ‎08-09-2019

@nmemoryof wrote:
Fair enough point. But when you are coding on the go while millions of listings are ongoing, you are going to have things like this come up. No one can foresee everything.

That's why making unnecessary changes is not a good idea.

And, software and system integration tools (properly used) account for active roll-outs.

Still waiting to find out if this was a change or a glitch? ...

mam98031 · ‎08-09-2019

@greg5000 wrote:
@nmemoryof wrote:
Fair enough point. But when you are coding on the go while millions of listings are ongoing, you are going to have things like this come up. No one can foresee everything.
That's why making unnecessary changes is not a good idea.

And, software and system integration tools (properly used) account for active roll-outs.

Still waiting to find out if this was a change or a glitch? ...

You are assuming it was an "unecessary" change. While I certainly prefer it the way it was, that doesn't mean that others that aren't posting here like it just fine. And BTW as I stated a couple time before. It wasn't the only change made at the same time. But since you don't use the SH, it isn't likely you would notice that one way or the other.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

greg5000 · ‎08-09-2019

@bigdeals.etc wrote:
@greg5000 wrote:
@jnybuysell wrote:
Because it is a GLITCH!!!!!!!
Puzzling? We have had glitches and errors month after month and you are Puzzled.
Did you ever notice that GLITCH has GTC in it?

GLITC

Yours was My Favorite Post Ever!

Favorite TV series too!

nmemoryof · ‎08-09-2019

I can only guess about the change/glitch question.

I'll go with change. Here's why:

1. There is an element of the "ship by" date that might encourage a seller to delay. "I've got time." Human procrastination. I'm guessing that eBay receives many buyer complaints about late shipping and late deliveries.

2. The "buyer saw this expected delivery date" on the eBay shipping page, OTOH, encourages a seller to think about expected delivery purchased matching the expected delivery seen by the buyer. It will over time also encourage a seller to ship quickly in order to keep all his options open. I'm not sure they've nailed the dates, as I said before. I shipped immediately with free economy shipping and was unable to select FedEx Smart Post. Still....overall, it makes sense to me.

I've seen quite a few posts of sellers complaining about eBay's guaranteed delivery promise. My other guess is that this was aimed at resolving some of those issues.