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Why do sellers fight eBay tooth and nail?

It is what it is. eBay gets to set rules.

 

If they want you to list with best offer, figure out a way to make it work to your advantage.

 

If eBay wants to to take take returns, figure out a way to make it work....

 

Why is it that so many want to try and fight eBay to keep doing things the way they used to, and eBay is moving on from? 

 

Why are there 491 people that have an auction for Harry potter dvds? There are over 8,000 fixed price listings. I'm pretty sure that by now we all know what a Harry Potter dvd should sell for, no matter what the edition. It is a comodity. If you have a signed copy of the very first edition we can talk about an auction being a great way to sell it, but why?

 

I get that people don't like offers, but they exist and eBay hawks them. Why not figure out a way to make that work for you?

 

The number of people that just flat out refuse the item specifics part of a listing boggles me.

 

eBay is eBay, and fighting that.... expecting eBay to do things your way just seems so ridiculous. Why?



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
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Re: Why do sellers fight eBay tooth and nail?


@jason_incognito wrote:

As far as returns, eBay simply does not get involved with the he said she said stuff. Once they enter that part of the transaction, then the take on liability.

 

When they tell a buyer to return the item bought to the seller, and the buyer doesn't, then that is on the buyer for liability. If eBay even looked at the specifics, they would hold liability. They aren't going to do that.

 

_____________________________

 

 

Interesting opinion, but since law is nothing but techinacllities, there may be some practitioners that would find fault with the opinion expressed.

 

Message 31 of 216
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Re: Why do sellers fight eBay tooth and nail?

The whole SNADY thing is just a good way to stay on your toes and make sure everything is as hunky dory as possible before you list, describe, picture and send out the item.  Theoretically the SNADS should decrease with good selling practices. Most good sellers most likely get few SNADS. People who have no returns on their listings probably get more than their share so the buyer is assured of the free ship back.  Best to offer returns any way you would like to specify, and not fight that part of the system.

Message 32 of 216
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Re: Why do sellers fight eBay tooth and nail?

I find that a lot of sellers do a far better job of sabotaging THEMSELVES than eBay ever could.  It's 2018, I should not still be encountering: listings with dark/blurry/upside-down photos (even low-end cell phones these days have perfectly decent cameras), listings whose only description is "see photos"/"like new"/"good condition," listings whose titles are spammy and/or completely missing crucial keywords for the item (I saw one title that was literally just "L@@K women's boots"), listings that are missing essential details about the item (if it comes in two different sizes, which one are you selling?), listings with eye-searing, cluttered templates that look like a 90s Geocities page, terms of sale that are a massive wall of text and are unenforcable/against eBay's policies, pricing that was the market price for the item... ten years ago, etc.

 

And then these people come here and complain that they aren't getting any sales.  Well, duh!  You can't blame eBay for those things.  Buyers aren't stupid; they'll use the back button if a listing seems like more trouble than it's worth because unless it's something extremely rare, they can just go buy it from someone else.

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Re: Why do sellers fight eBay tooth and nail?


@jason_incognito wrote:

It is what it is. eBay gets to set rules.

 

If they want you to list with best offer, figure out a way to make it work to your advantage.

 

If eBay wants to to take take returns, figure out a way to make it work....

 

Why is it that so many want to try and fight eBay to keep doing things the way they used to, and eBay is moving on from? 

 

Why are there 491 people that have an auction for Harry potter dvds? There are over 8,000 fixed price listings. I'm pretty sure that by now we all know what a Harry Potter dvd should sell for, no matter what the edition. It is a comodity. If you have a signed copy of the very first edition we can talk about an auction being a great way to sell it, but why?

 

I get that people don't like offers, but they exist and eBay hawks them. Why not figure out a way to make that work for you?

 

The number of people that just flat out refuse the item specifics part of a listing boggles me.

 

eBay is eBay, and fighting that.... expecting eBay to do things your way just seems so ridiculous. Why?


Don't fprget....  In many cases, when ebay makes ["dumb"] changes for sellers, they can directly/indirectly , hurt buyers too.  I can no longer simply look up a seller from my buying past, to check out what they might now have listed, without running the guantlet, and jumping through hoops...  Forget it!  I won't do it...... I can no longer simply click on a relisted item, with out being directed to something else that is totally dissimilar.... I can no longer check my watched items page, and see, at a glance, what listing statuses are.  The list goes on, an on.  How many times has ebay made a change for the better, compared to a change being more of a detriment.  You know what the ratios would look like.  

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Re: Why do sellers fight eBay tooth and nail?

I am not a griper or complainer. I say what I think and that's that. Next month marks my 20 year anniversary of selling and buying here. From the first year until now it has been the same, I list people buy, I ship and everyone is happy about 99.5% of the time. I have always corrected the 1% that was not, sometimes the buyer is happy sometimes that is impossible to do. Year in and year out.

 

In the mist of my happy selling I am constantly made to jump through some silly hoop, change to some new page, adapt to a new policy, and numerous other changes that are supposed to be the next greatest thing. Nothing has changed for me, same percentage of sales, same profits, same business. I am doing this because others can't figure out how to do it or figured out how to cheat the system or some programmer has a great idea to assure their existence. 

 

It just seems like eBay can't quite figure it out or everytime they think they do they try this or that bandaid. Maybe it is the nature of the beast and even with all the changes things are actually the same.

____________________________________________________________________
Prov 20:14 It is naught, it is naught, saith the buyer: but when he is gone his way, then he boasteth.
Message 35 of 216
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Re: Why do sellers fight eBay tooth and nail?

Curious why you were compelled to post your anti seller rant? Just-WHY?
Message 36 of 216
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Re: Why do sellers fight eBay tooth and nail?

Maybe it has some thing to do with the fees I pay and what I get in return.

Message 37 of 216
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Re: Why do sellers fight eBay tooth and nail?

Agreed, except the concepts you offer do not currently work when applied to eBay. No amount of fiddling is helping many sellers right now. Before you all dissect my 'store' and my items, this is a posting ID.

eBay is a mess. I still have 0 views on my items. This weekend on my main ID eBay somehow put up an item I sold a long time ago! It sold, and now I have to refund the customer! A buyer had a best offer, twice the system took it then said it was expired!

Nice to see someone (YOU) is doing fine. Kindly do not rub it in to the sea of sellers who are experiencing glitch after glitch after glitch!

As to your snarky comment about auctions. eBay sends promos to sellers, this week it was 100 or more FREE AUCTION LISTINGS. Get it? No BIN. Auctions. If eBay wants the auctions gone and wants BIN, do tell us all why they are pushing promotional auction listings? HMMM???

FYI. BIN items have been a problem, but auction items seem to sell right now. I am selling more doing auction format for items I WOULD NEVER put in auction, as I know what they sell for. Right now, I do not care if I put it in auction or BIN, whatever sells my item.

Maybe eBay knows their BIN BEST OFFER ETC is a mess and auctions are working so they are giving everyone free auctions.

I know, goes against your anti seller rant. eBay pushing sellers to do auctions after they keep pushing to get rid of auctions.

How about a non snarky post telling all your loser sellers (in your eyes) post showing us all how to sell like crazy here, plus please use your selling ID so we can go in and dissect YOUR listings.

Sorry, sick and tired of the eBay is just fine hawkers. Why are you here if all is well for you? Just gloating? Let's see you sales 🙂


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Re: Why do sellers fight eBay tooth and nail?

I just got an ebay message that I had an offer & that I should not keep the buyer waiting and respond.

Okay, except it was an auto accept and it's already paid for.

Doesn't give me a lot of faith in their system.
Reality is the leading cause of stress.
Message 39 of 216
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Re: Why do sellers fight eBay tooth and nail?

I have gone to other selling venues because online selling is the only money I make. Period. I have no money coming in from anywhere else. eBay was great, this last year it has fallen into the toilet for me. It is not my items or my prices.

Sellers are taking their friends with them to other selling platforms because they know we have to go. I don't have a choice. Not making enough sales here, and my other ID Is Top Rated Plus. My items sell great on another site someone here told me about. I am concentrating on that site more and more. When my items sell fast on other sites, it IS eBay. The way it is going for me, I doubt I will even be selling here next year. I am slowly moving my efforts to other sites. I have to, eBay isn't working for me anymore.

How do I know it isn't my prices, my items, my photos, my descriptions? Because the exact same items I have listed here SELL on other sites. I have many lines in the water now, might as well. I have nearly nothing over $15 up here now, just not worth it. My stores have become under $10 widget type stores on eBay. Sad. I have a lot of lovely things to sell, high dollar items, another site is getting them. I don't have the heart to list expensive things here now. I have lost trust and faith in eBay at present. They still have my views at 0/0 90% of the time. If they (eBay) worked for me, they would be FIRED.

If eBay turns around for sellers like me, I will get excited about it again. But I have to feed myself and eBay isn't feeding me anymore. Not even a snack! I've done all their new changes, nothing. They don't need me, so I know the writing is on the wall. Hanging in there until it either improves and I focus on it hard again, or it gets worse and I stop listing here. It's not a loyalty problem, or a lack of effort on my part, just the opposite. I have thrown myself into eBay working like a dog, thinking I can turn this around for myself. I can't. I get it. Too small for them now. Very sad, been with eBay on and off since they started.

I hope it gets better, I really do. It doesn't look like it will for certain sellers. I'll do whatever they want, to a point, but only if it results in good sales. I have done all they ask and sales have tanked.

Hard to carry on in this mess. I feel and KNOW I am wasting my time here. Time I could spend on another selling platform. Which I am off to do now. Hope some of you are doing GREAT here! Sell sell sell!
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Re: Why do sellers fight eBay tooth and nail?

You actually do have to accept returns. Pretty much any return, it is set up for the buyer to return in a nanosecond for any reason.

You can not accept best offer but don't be surprised if your listings at some point get less views, knowing eBay they will rank up best offer listings and rank down non best offers. eBay is very good at forcing you do to do their bidding, else no sales.
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Re: Why do sellers fight eBay tooth and nail?

Who is "We"? There are no us, them, and we here.

Agreed, I am selling on other venues, fighting eBay is pointless. I can't change it. It is what it is. eBay no longer works well for me, so I have left to other selling sites. So far so good, but I LOVED eBay and I am saddened it came to this.
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Re: Why do sellers fight eBay tooth and nail?

you can click on my sales. I'm at about a 50% sell through for the month.

 

Nobody is saying eBay is fine. There's alot that needs fixed. But sitting here whining about it aint gonna change it. Figure out how to work with what ya got.

 

You never see a cook on Chopped sit down and refuse to cook since they don't have fliet mignon in the basket. They take a minute, compose themselves and work with what they have.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
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Re: Why do sellers fight eBay tooth and nail?

Not everyone who sells on ebay can accept returns, and accept piddly offers on products that they sell, With your post you are once again assuming that every seller can work or minor percentages on items and a lot of sellers can't, including me.

Not every seller seller can work on a .50 cent profit margin after ebay fees, shipping fees, paypal fees. Some people working out of their basement/garage/spare bedroom may be able to to, but sellers that have physical business locations CAN NOT. We pay commercial utility rates (electricity, phone, internet, water, sewer, etc), commercial school taxes, commercial land taxes, commercial corporate taxes if in municipality, building upkeep, building repairs, fire insurance, comp insurance, personal injury insurance, and a thousand other things. Plus another huge amount for employees.

Best offers is a joke. Put a $ 200.00 item on ebay for $ 100.00 with best offer and you will get offers as low as .50 cents. Waste of time and effort, especially if a paid employee has to run the ebay. I have ran best offer listing multiple times and not one has ever come close to a reasonable or realistic offer. Finally listed at set price with no offers and sold the items for what they were worth in monetary value, not for the equivalent of beads and trinkets.

The offers seem to be made by some 25 year old pot smoking mooch of a wanna be hippie living in their parents basement, living on their parents money sucking up their parents medical insurance as obama suggested they do.

It has been said many thousands of times on these boards by alot of people including me - if you sell stuffed wallaby's you get by the truckload from china for $ 1.00 each you can accept offers, accept foolish returns and jump through ebay's hoops backwards without consequences for a fairly long period of time. But sooner or later you are going to have to stop selling stuffed wallaby's or stop selling on ebay.

If you have stuff like antiques, collectible advertising, rare coins or paper money, true Vintage parts for cars, motorcycles, etc, and a host of other highly valuable items then YOU CAN NOT.

And it IS ebay hiding sellers listings, only making listing visible that are "promoted", or from ebay pets that they choose to give traffic to. Because sellers like me that sold $ 80K one year and then drop off a cliff at the beginning of the ebay changes know that our products or our way of doing business is not the problem. The problem is ebay and their selective exposure. because those of us that have other venues that have not slowed down but ebay has can put 2 and 2 together and get 4 all on our own.

I constantly have buyers emailing me wanting to know why they find my items on Bonanza, Etsy, Blue Jay and my company website but no longer can find a lot of them on ebay. But yet they are still listed. That says they are not visible to the buyers.

My pet peeve is other sellers coming on the boards saying that we all need to adapt to ebay and sell for less and find ways to make it work. I just went somewhere else and still sell more and pay ebay less. I sell more on other venues than I do on ebay for less fees and I have been on them for only a few months. Been on ebay for nearly 20 years. Evay is broken, not the ebay sellers.







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Re: Why do sellers fight eBay tooth and nail?

Because when you've spent hours and hours meticulously piecing together each and every listing to meet their specifications and then they change the rules...

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