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Why do I get such little positive feedback?

How often do sellers recieve positive feedback? For every 10 items I sell, maybe a single buyer would leave positive feedback. And I sell used, but good items for cheap prices. I pack everything nicely, write a nice little note on the packing slip requesting feedback in a very nice way, I always leave feedback on the buyers first, etc..  And yet, most buyers that purchase my items ignore all of that and don't give feedback.

 

Is this normal? I'm a new seller btw. 

Message 1 of 26
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25 REPLIES 25

Re: Why do I get such little positive feedback?

I have absolutely no idea who has or hasn't left me feedback and really don't care.... one repeat buyer, I think now has over 100K feedback, all from buying, and hasn't left a single feedback..... and I do not care....

There was never yet an uninteresting life. Such a thing is an impossibility. Inside of the dullest exterior there is a drama, a comedy and a tragedy.
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Message 16 of 26
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Re: Why do I get such little positive feedback?

EB..

So is this your  Posting ID?   Because under  this name---you have a  0% Overall
Feedback Score  and no Listings.  And your last sale was more than   year ago.  Smiley Frustrated

So maybe you do not  care  because you   are not an active Seller anymore? 

Message 17 of 26
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Re: Why do I get such little positive feedback?

This is a posting id now..... thanks for noticing....

 

I have other selling IDs.... granted I do always wish they were more "active".

 

I do not care, because feedback does not matter AND I have no control over the actions of other people, so why worry about it?

There was never yet an uninteresting life. Such a thing is an impossibility. Inside of the dullest exterior there is a drama, a comedy and a tragedy.
Image hosted by Photobucket.com

Message 18 of 26
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Re: Why do I get such little positive feedback?

KEF..

 

hUh!     I think  that  was not  a  realistic  hpypothesis  on  your part.  I look  at  Overall  Scores  and I read Negs Neuts  and I look  at the DSR rating given  to  seller on MY highest priority  ---which is  "item as described.:"    I do  not  care whether  seller has  3,000   Positives.  In fact  I am  sometimes  worried  that those with mega-high  feedback  numbers  are  BAD  sellers  who   fool  newbies  into  thinking  they  are high  quality  sellers----even  though  sometimes  they  at not  good  at  all.   

 

AND  by  using MY criteria---I have only  gotten stuck  with  a  bad  transaction--once---in  all   these years.  Smiley Happy

Message 19 of 26
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Re: Why do I get such little positive feedback?

EB..

 

Why worry about it?   If you  get one or  two  Negs---and you have only  a low number of Positives  ---then  those  Negs  could RUIN  your  Feedback  page.  And  then   how  are   going  to convince  new customers  to  buy  from  you?Smiley SurprisedSmiley Sad

Message 20 of 26
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Re: Why do I get such little positive feedback?


@ezrlevan0 wrote:

How often do sellers recieve positive feedback? For every 10 items I sell, maybe a single buyer would leave positive feedback. And I sell used, but good items for cheap prices. I pack everything nicely, write a nice little note on the packing slip requesting feedback in a very nice way, I always leave feedback on the buyers first, etc..  And yet, most buyers that purchase my items ignore all of that and don't give feedback.

 

Is this normal? I'm a new seller btw. 


It is very normal these days.  Honestly after you're on eBay for awhile you'll see how little value the feedback system has anymore.  It does still give buyers a feeling of confidence when they see lots of good FB but there are so many other things a savy buyer can look into on any seller.  As a seller your hands are tied to leaving only good FB and I've even had sellers request not to leave that.  It's a broken system.  Badgering buyers for feeback only looks bad.  It's best to accept what you get over time and concentrate more on all the other things in your business that matter so much more. 

Message 21 of 26
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Re: Why do I get such little positive feedback?

some do some don't..people are lazy, it all voluntary.... 

you got paid right?... they din't return it. refund requested, leave negative feedback?  then leave sleeping bears alone...

 

the feedback system is silly overall...yes it's needed for somethings, but don't lose sleep...

 

and that all I am going to say.

Message 22 of 26
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Re: Why do I get such little positive feedback?

eBay is not the community it once was. New buyers these days just want to order their stuff and get it. They have nothing invested here. Kind of like I am with Amazon. I only go there to buy stuff. Once I order it I don't go back until the next time I want to order something...or if there is a problem.

 

I think the last time i figured it up my percentage was around 25%.  It used to higher but feedback has petered out quite a bit.

Message 23 of 26
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Re: Why do I get such little positive feedback?

Maybe 20% of my buyers leave positive feedback, and they're really kind when they take the time. I think people have to feel really good about their purchase to take the time to leave feedback - you have to have shipped quickly, packaged your items carefully, and most importantly the buyer has to love the thing they purchased. If something is just "okay" (adequate and as described, but not something they really really like) most people won't bother.
Message 24 of 26
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Re: Why do I get such little positive feedback?


@garmentvarmint2004 wrote:

EB..

 

Why worry about it?   If you  get one or  two  Negs---and you have only  a low number of Positives  ---then  those  Negs  could RUIN  your  Feedback  page.  And  then   how  are   going  to convince  new customers  to  buy  from  you?Smiley SurprisedSmiley Sad


Oh I think you misunderstand.....

 

You (or I) do not control other people. If a stranger doesn't want to leave feedback why would I get bent out of shape? I can't force him/her to leave feedback. I can't force him to feed the homeless or wear Mukluks just because I think he should and I don't get offended when they don't do those things either. Maybe he has something more important to do in his life. If I have no power over something why should I worry about it? I do the best I can, I describe accurately, I pack safely, mail quickly, under promise and over deliver and IF they leave feedback it is their choice and I am grateful for it, and if they don't I am perfectly fine with that.... I am happy they chose me to purchase their item from..... and I hope they buy from me again and not leave feedback again if they want.

There was never yet an uninteresting life. Such a thing is an impossibility. Inside of the dullest exterior there is a drama, a comedy and a tragedy.
Image hosted by Photobucket.com

Message 25 of 26
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Re: Why do I get such little positive feedback?

I haven't been getting much feedback at all. I start questioning if my items are actually not that good or what, but wouldn't you think they would try to return them if so. I do offer returns.  I have no idea, if many buyers are just lazy or what. I sold this really nice piece a few months ago to a lady, and never heard a peep. Not sure what to think,but I find it really aggravating. 

Message 26 of 26
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