Why did this happen?

[binderzz]

I received an email and a refund for postage settling a "dispute" I never opened.

Is this normal?  Some kind of automatic thing?  Something the delivering postman or buyer initiated?

I'm confused.

[hillbillymedia]

I`m completley speculating here but it looks as though you overpaid postage for an item you shipped. It`s a fairly new thing with the USPS. If you underpay they will charge your account and if you overpay they will refund your account. I wish I could recall where I read about it at because I would post a link for it.

[ersatz_sobriquet]

Cool. Free money. 

Not so cool for the seller. Wonder what bogus message they got? 

[dhbookds]

So did you check the ebay resolution center?

I would guess this is a refund from the PO for excess postage, but just a guess.

[ersatz_sobriquet]

but the message says he "won the dispute" 

Perhaps paying overage for postage is now considered in ebay speak a dispute? You just never know around these parts...

[eurydicesjewels]

I had one of those messages for an overpayment in shipping. Nice to see but I don't think it happens very often.

[binderzz]

I was the seller.  The item was "free shipping" with postage paid by me.  There's nothing in the Resolution Center about anything going on, past or present.

I mailed a 10-oz item with 1-lb First Class Package postage.  I always round up.  I didn't figure there was much difference anyhow.

If I can keep the package under 1-lb that means it goes First Class instead of Priority which save $3-4 which is all I was interested in.

Interesting.

[nobody*s_perfect]

---

@binderzz wrote:

---

 ... I mailed a 10-oz item with 1-lb First Class Package postage.  I always round up.  I didn't figure there was much difference anyhow.....

You overpaid the postage and so USPS's  new Automated Package Verification system gave you a refund for the excess postage paid.  The difference between the regular online rate for 10 ounces vs 15.999 ounces is $1.44.  They need to improve their notification about the reason for this little credit, but it does say that it was for a shipping label.

https://www.usps.com/business/verify-postage.htm

http://pages.ebay.com/sellerinformation/ship-smart/ebay-shipping-partners/avoid-extra-postage-costs....

[hillbillymedia]

---

@binderzz wrote:

I was the seller.  The item was "free shipping" with postage paid by me.  There's nothing in the Resolution Center about anything going on, past or present.

I mailed a 10-oz item with 1-lb First Class Package postage.  I always round up.  I didn't figure there was much difference anyhow.

If I can keep the package under 1-lb that means it goes First Class instead of Priority which save $3-4 which is all I was interested in.

Interesting.

---

That explains it. You paid 16oz. at $4.94 and when they weighed it, refunded the difference based on the actual weight. I`m not sure why they`d call it a "dispute" though. It`s a bit misleading.

[binderzz]

So it is automated and something new.

My first reaction was that I was being phished or something.  "Here, click on this link from Nigeria to win $1.44"!!!

Thanks.

[hillbillymedia]

Thank you for the links! Looks like our posts overlapped. Sorry about that.

[nobody*s_perfect]

No need to apologize.  Reinforcement of a message is a good thing.

[buyselljack2016]

---

@binderzz wrote:

I was the seller.  The item was "free shipping" with postage paid by me.  There's nothing in the Resolution Center about anything going on, past or present.

I mailed a 10-oz item with 1-lb First Class Package postage.  I always round up.  I didn't figure there was much difference anyhow.

If I can keep the package under 1-lb that means it goes First Class instead of Priority which save $3-4 which is all I was interested in.

Interesting.

---

Rounding up is only needed for pounds. 1 pound anything is 2 pounds.

Rounding up an ounce on the lighter items may be a good idea if your scale is not accurate, or you are very close say like 9.9, or right on 10 , as my understanding of the PV system is that when it is short paid, they charge the "retail" difference.  Quite a bite in the wallet if the error if made at 13, or 14 ounce, as the charge would be made as "Priority retail."

[lookng2015]

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@ersatz_sobriquet wrote:

but the message says he "won the dispute" 

Perhaps paying overage for postage is now considered in ebay speak a dispute? You just never know around these parts...

---

Nothing would surprise me. eBay has never found anything they can't turn into a nasty against a seller it seems.

[lookng2015]

Pay the correct postage for FCP. Why would you ship it as 15.99 oz when it was only 10?

That money's better in your pocket than theirs.