07-15-2021 01:34 PM
Time and time again, my 119 reviews disappeared from 6 out of the 7 listings i have of the same product. The 7 listings have different quantities, but they are the same UPC #. So my 6 bottle supply listing still shows the 119 reviews, but my 1, 2, 3 etc. bottle listings don't show the 119 reviews anymore. Again, same product, same UPC, it showed 119 reviews before, but they magically disappear until I spend countless hours with customer support to have the "fix this bug and re-code". Then it shows up again, but now disappeared again. EXTREMELY FRUSTRATING to say the least.
Item # with 119 reviews - 232005105012, UPC 0748252879936
Item #'s with no more reviews with UPC code 0748252879936:
331902499313
331902486927
231972142587
231607452639
331902501760
331986783245
Please help!
07-26-2021 10:04 AM
Hi brian@ebay Any updates yet? My reviews are still only showing on 1 of my 7 listings still. Plus another customer stated that they submitted a review but it doesn't show live still! Here is their screenshot from 3 days ago showing their "review has been successfully submitted", but doesn't show live on Ebay - https://imgur.com/a/QcB1x4Q
06-27-2022 01:01 PM
good
11-10-2022 09:58 AM
I have the same issue with many different items - one recent one with 50 5 stars vanished... no one at ebay can help either