Why did my reviews disappear...again

[boussant24]

Time and time again, my 119 reviews disappeared from 6 out of the 7 listings i have of the same product.  The 7 listings have different quantities, but they are the same UPC #.  So my 6 bottle supply listing still shows the 119 reviews, but my 1, 2, 3 etc. bottle listings don't show the 119 reviews anymore.  Again, same product, same UPC, it showed 119 reviews before, but they magically disappear until I spend countless hours with customer support to have the "fix this bug and re-code".  Then it shows up again, but now disappeared again.  EXTREMELY FRUSTRATING to say the least.

Item # with 119 reviews  - 232005105012, UPC 0748252879936

Item #'s with no more reviews with UPC code 0748252879936:

331902499313 

331902486927 

231972142587 

231607452639 

331902501760 

331986783245

Please help!

[boussant24]

Hi brian@ebay Any updates yet?  My reviews are still only showing on 1 of my 7 listings still.  Plus another customer stated that they submitted a review but it doesn't show live still! Here is their screenshot from 3 days ago showing their "review has been successfully submitted", but doesn't show live on Ebay -  https://imgur.com/a/QcB1x4Q 

[kavfern-35]

good

[sparkleberrynursery]

I have the same issue with many different items - one recent one with 50 5 stars vanished... no one at ebay can help either