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Why can't I leave feedback for a item I sold

Why can't I leave feedback for an item I sold?

Message 1 of 10
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Re: Why can't I leave feedback for a item I sold

What error message did you see?

 

Is it more than 60 days from the date of the transaction?  You can't leave feedback if the transaction is older than 60 days.

 

 Are you trying to leave a neutral or negative feedback comment?  Sellers can only leave positive feedback or none at all.

 

Did you file an Unpaid Item Dispute, and you won?  If so, you can't leave feedback.

 

Did the buyer ask to cancel the transaction?  If so, you can't leave feedback.

disneyshopper
Volunteer Community Member

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Message 2 of 10
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9 REPLIES 9

Re: Why can't I leave feedback for a item I sold

What error message did you see?

 

Is it more than 60 days from the date of the transaction?  You can't leave feedback if the transaction is older than 60 days.

 

 Are you trying to leave a neutral or negative feedback comment?  Sellers can only leave positive feedback or none at all.

 

Did you file an Unpaid Item Dispute, and you won?  If so, you can't leave feedback.

 

Did the buyer ask to cancel the transaction?  If so, you can't leave feedback.

disneyshopper
Volunteer Community Member

Message 2 of 10
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Re: Why can't I leave feedback for a item I sold

I'm having problems with this too and unable to leave feedback for only customers with zero feedback.  Sorry I don't have a solution.  

Message 3 of 10
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Re: Why can't I leave feedback for a item I sold

The message I get is "Can't leave feedback for selected item"

I sold the item yesterday and wanted to leave positive feedback.

Message 4 of 10
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Re: Why can't I leave feedback for a item I sold

I had the same experience yesterday 5/15 with the message "Can't leave feedback for selected item."  Today I'm able to leave feedback for that transaction.

Message 5 of 10
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Re: Why can't I leave feedback for a item I sold

Try leaving feedback in later days.

disneyshopper
Volunteer Community Member

Message 6 of 10
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Re: Why can't I leave feedback for a item I sold

Yes, if a buyer has zero feedback I cannot leave feedback...weird.

Message 7 of 10
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Re: Why can't I leave feedback for a item I sold

That's probably not the reason.

I'd suggest trying again tomorrow.

Feed back is voluntary, although I like to leave it on shipment. (Because I rarely track, the FB includes the shipping date.)

Message 8 of 10
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Re: Why can't I leave feedback for a item I sold

@ssc4tansu 

 

OT:  Good to see you are still around - it's been a long time!  Hope you are doing well.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 9 of 10
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Re: Why can't I leave feedback for a item I sold

EBAY has Hi-Jacked the Feedback process, to a point I don't even bother leaving feedback for selling or buying. I just let EBAY leave feedback for me, if they want.

Message 10 of 10
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