11-28-2018 04:06 PM
I am so confused. I do not wish to sell internationally and have set my listings to 'No international postage' .
Yesterday I unexpectedly sold a small item to someone in Malta. The address said Europa Rd Ltd , Malta post, Albion Rd, Dartford. I was confused but the lady in the post office said it was a UK post code so it would be uk postage rate.
Today I had another sale to someone who lives local to me in the UK . I posted it but underneath the order it said 'International sale'.
This is so confusing, are my listings suddenly being shown internationally for some reason? I checked both listings and the box said on both 'No international postage'
Can anyone tell me if the address in Dartford is the address for Global postage?
Strangely, I put both of these listings in a markdown sale this week, but cannot imagine why this would cause them to be shown internationally.
All I can say is I have been selling on eBay for 14 years but it has never been so confusing as it is now!
11-28-2018 05:21 PM
ebay is not here. This is a Member to Member support group on ebay.com, the USA site. The USA site only has phone support for members located in the USA and Canada. We are buyers and sellers such as yourself. We do not have access to any one's account.
You are located and registered on ebay UK. You need to return to your home site, where you have phone support, email support and chat support.
United Kingdom: https://www.ebay.co.uk/
I don't know where the Global Shipping Center is located in the UK. We cannot see your listings. If you do not want to ship internationally, you have to block sellers in countries you do not ship to. You do that in your Site preferences > Shipping preferences.
11-30-2018 05:52 PM
Perhaps the dartford address is a forwarding service for Malta Post located in the UK?
11-30-2018 05:57 PM
@missminniemay wrote:
Today I had another sale to someone who lives local to me in the UK . I posted it but underneath the order it said 'International sale'.
Just responding to this one part. Sometimes I get buyers registered in Canada with ship-to addresses in the US. Their PayPal accounts are registered in Canada so it's an international currency transaction even though it's a domestic shipment. eBay marks it as an International Sale.
You'll get advice more specific to the UK over on the UK forums. These are the US forums.