More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Community Activity
A Very Simple Question for the Powers-That-Be
I sell multiple items on eBay and I use the item number to locate the items in my database. Been doing it that way since I started selling on eBay around year 2000 & it has worked well for me. Used to be that I would get the "Great news—your item has...
Can seller cancel one bidder's bids only?
Pulled down the list on the 'seller hub - Manage active listings' page. Has 'end listing' - which has 'sell to high bidder' [no] or 'end all' [no]' And nothing on listing itself or bid history pages. I know this bidder in the Netherlands can retract ...
$10 Coupon Code for Downloading the Ebay App
I just got a pop-up offer with a QR-code while on Ebay on a web browser on my PC to get $10 off if I downloaded the app and made the purchase through the app. At first, I couldn't figure out how to get the code for doing so and apply it to my purchas...
buyer took both refund and my item
sadly i lost both the money and the item. the buyer now have his refunded money and he keep the item. I message him and now try to play the victim that i am stalking him. ebay is 100 percent on the buyer and failed 100 percent on the seller like me.
Help With Costume Jewelry Mark
Hello everybody! It’s been a really long time since I’ve posted in the jewelry community however, I need help with a costume jewelry makers mark on the back of a pendant bail. I cannot for the life of me make it out. Google image search is no help ...
Royal Mail providing false information to eBay / tracking services about fake delivery attempts.
This is really two separate problems, but the same idea and same general concern. This morning I received an email with the subject line "Your Royal Mail parcel from (redacted) could not be delivered" and the content "An attempt was made to deliver y...
Purchasing as a business - setting up approvals?
Is there a good way to setup purchasing approvals as a business? Like an account for a business, with user logins with different permissions? Amazon Business has setup like this. Thanks.
Buyer complaing not receiving item
Buyer states they did not receive item and lodged complaint with ebay. I told him to contact with ebay and follow directions. EBay contacted me and is hoping up funds because this complaint has not been resolved and that I should refund them. I gave ...
Listing had a correct Part # but when received a different Part # and seller states no returns
Hello,Purchased a item from a listing that had the correct part # for my vehicle and the seller posted pictures to that part #. but received on Saturday and it is a different part number totally and will not fit. Seller auction listing states no retu...
Ebay not sending Notifications or email for Sales
I happened to be lucky enough to be working in eBay today when I saw that I had an order I needed to pack. There was no notification sent to my account or email indicating that there was a sale. I have refreshed, turned things off and back on again. ...
