Where is the help?

[paparons]

I need to talk to a real person right now!

[paparons]

This is bull**bleep**!

[katzrul15]

@paparons 

Go to your Seller Hub landing page - far right - there is a Question Mark - click it - click thru to the chat box - Type in the CHAT Box - "CALL ME" and they will.

You can also reach out on Facebook for Business and outline your issue, trans #, Seller ID and give them a phone number to call you and they will.

(7) eBay for Business | Facebook

Good luck - you are upset - remember those you are reaching out to are not the reason for your issue - please be kind and professional when you do reach out.

[mtgraves7984]

Would you care to run your issue by us before you call?

[kensgiftshop]

@paparons 

There are real people here that can probably help.

[ittybitnot]

I need to talk to a real person right now!

@paparons 

Even if you are able to get a "call back" from eBay,  if your problem involves false claims or money, you are very likely to NOT get any help anyway.  The outsourced reps will always be polite, all use the same speel about how wonderful it is to have you as and eBay seller and NOT solve anything. 

Depending on your issue, many of the posters here can advise you much better, even if the answers are not what you want to hear.  At least you will be told the truth.  Up to you, of course. 

P.S.  We are all real live people.  

[ten_o_nine]

Well, ebay verifies if you're a human before transferring you to their bots.

[simba6]

I hope it's not about gift cards?  

[femmefan1946]

New seller-- I'm betting they fell for a Text Me message and were persuaded to send gift cards or to ship without actually being paid.

But since there is no one here but us human beings, we'll probably never know.

@paparons 

[releasethekraken_1]

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@femmefan1946 wrote:

New seller-- I'm betting they fell for a Text Me message and were persuaded to send gift cards or to ship without actually being paid.

But since there is no one here but us human beings, we'll probably never know.

@paparons 

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OP has over 1,200 seller feedback.

[toysaver]

Did you read the user agreement?  Lots of answers are found there. 

[southern*sweet*tea]

Plenty of real people here to talk to, but I doubt anyone will be chomping at the bit to talk with you after practically calling us robots and bullcrap.

[kensgiftshop]

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@releasethekraken_1 wrote:

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@femmefan1946 wrote:

New seller-- I'm betting they fell for a Text Me message and were persuaded to send gift cards or to ship without actually being paid.

But since there is no one here but us human beings, we'll probably never know.

@paparons 

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OP has over 1,200 seller feedback.

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They say Ebay under charged the buyer for shipping and they want to cancel the order.

[lacemaker3]

Related thread:

https://community.ebay.com/t5/Ask-a-Mentor/eBay-misquoted-me-on-shipping-charges-for-this-order-I-ne...

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@paparons wrote:

eBay misquoted me on shipping charges for this order. I need to cancel this order.

[coolections]

I am a real person. What do you need ?