Where do I go to print an invoice for the buyer

[itolduandso]

The mobile app doesn't even show any page with invoice or order summary or anything similar to that. The mobile app is pretty much useless in regards to seller support.

I am looking on the website and I can't find "print invoice". I thought now ebay will give me that option. In the past they used to point the finger at Paypal saying I need to get the invoice with the correct amount and currency from Paypal. Now with Managed Payments, it should be in Ebay.

I see print packing slip, packing list, order receipt etc... But no proper print out for "commercial invoice" which is what my cross-border shipping company needs to ship any order over 300 USD.  

So I end up making screeshots of the purchase details etc, which is ugly and useless because the text is all over the page and it doesn't even fit the screen so I have to zoom out the page etc..  Too much hassle.

Not the mention the Seller Hub is difficult to access, need to click so many times to get to it from the main Ebay page. Why isn't the link to seller hub part of the main menu somewhere (Yes I bookmark it but still, the seller hub link should be prominent, instead ebay still treats this like a beta garage project).

And the fact the seller hub is inaccessible on the mobile ebay app, doesn't make it any useful either. I have to open the mobile browser every time and login. It just stinks when you realize Ebay working on the seller hub already 3 or more years and still barely useful.

[wastingtime101]

The mobile app is pretty much useless for selling. Unless you sent the buyer an invoice before they paid which was CC'ed to your e-mail, then you cannot print an invoice. What you can do is print the packing slip and white out the part at the top that says 'this is not an invoice'. Would that work for your shipping partner?

Are you formally opted in to Seller Hub? When you hover over My eBay at the top right of the page and select Selling from the menu of choices, does that bring you to Seller Hub? If you're opted in to Seller Hub, that link should take you right there.

[itolduandso]

Yah, so you reminded me about the email that I pretty much automatically deleted every time I receive. I am going to print that out and perhaps I am going to use a paper with pre-printed header on it that says - Commercial invoice plus my seller address on it - and then print the email on it.

Or maybe I go fancy and use something with Zapier or Integromat, perhaps forward that email to another Gmail account and have some sort of automation to add a page on top and create a PDF, save it to Google drive, create a shareable link to that document and have that link then available.  

Something so simple and ebay makes me to work even when it's a known fact the invoice must often be included with international shipments and ebay excepts small sellers to waste my time with an accounting system. 

About the menu - The Selling item is there, but clicking the menu is tricky and sometimes it takes me to My Ebay summary page instead. If I click o the My Ebay summary, it takes me to:

ACTIVITY / MESSAGES / ACCOUNT

Summary
Recently viewed
Bids/Offers
Purchase history
WatchingCurrent page
Saved searches
Saved sellers

etc...

But here is no "Selling Hub".  In order to get from here to selling hub, I need to go again click on My EBay top menu, get the drop down and click on "Selling".

My eBay should give access to Seller Hub somewhere on that page.  

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EDIT:

OK, I have actually found out, the Selling menu item on the left in the My Ebay page is there, but it doesn't show up. It's probably some bug. When I click on Watching, Saved Searches, Summary etc, the "SELLING" item is not there.  However, when I edited the page URL and I removed the last string, I am getting the "SELLING" menu option.  Try go here:

https://www.ebay.ca/mye/myebay/

and compare here:

https://www.ebay.ca/mye/myebay/WatchList