05-31-2019 06:59 PM
In Seller Hub, you can see which of your listings are missing item specifics. You can also find out what item specifics are required when you attempt to list your items without them.
Where in seller hub? Anyone know?
05-31-2019 09:30 PM
06-01-2019 12:58 AM
That link led me to my overview page. I don't use the Hub for a lot yet, still learning my way around it. Could you grab a screen shot to show me where to look? I suppose I should get around to seeing how all these category and IS changes will affect my listings. Thanks a bunch!
06-01-2019 01:30 AM
I know how to find seller hub. I was asking where in Seller Hub this info is available. If it's on the overview page then I don't see it - maybe I'm not missing any item specifics though.
I , too, would like a screenshot to see what you're referencing so I know what to look for. Thanks.
06-01-2019 09:05 AM - edited 06-01-2019 09:07 AM
My apologies, I read it as "Where in is seller hub?"
screen shot
This is all I know-
https://community.ebay.com/t5/Announcements/Updates-to-Key-Item-Specifics-Are-Here/ba-p/29630407
06-01-2019 09:19 AM
Under listings click underperforming
https://www.ebay.com/sh/grw/listings-improvements - invalid/missing product identifiers.
Is that what you're looking for?
I rarely use this part of the hub, so I've never really looked at it.
06-01-2019 09:25 AM - edited 06-01-2019 09:29 AM
We can't give you full screenshots of our personal information - so please don't expect that level of hand-holding. Some sections, maybe some one can separate it - but I can't. There is no tool or quick fix here.
But I will try to lead you - open the hub and go to your active listings (link on the left). Click on the edit option on the drop menu next to your listing (again on the left). Scroll down to find the missing info and enter the details requested. When done, go to the bottom, check the charges if any, and click relist/save/continue (however it is worded on your computer as specifics and phones don't work well together - so use a computer to do this). Go back to your main list and open the next ad in the same way.
Once you do it this way a few hundred times, then you might be ready to use the bulk editor, but that is a bit more complicated and harder to explain and will only do more good once you have hundreds/thousands of ads/listings active.
If you still don't understand, come back and we can try to explain it another way perhaps.
06-01-2019 11:21 AM
@southern*sweet*tea wrote:Under listings click underperforming - invalid/missing product identifiers.
Is that what you're looking for?
For a moment I thought so, but since I have 0 it's hard to tell. I think that may only be Product Identifierss like UPC and MPN. I don't think it's necessarily for missing item specifics like size or color.
The only way I was ever alerted to missing IS in the past is if I use the bulk editor, or if I see it on an individual listing form. The page linked in my OP says the info is in Seller Hub so to me that says there's a page on the hub that will point out any missing required IS - similar to the missing PI spot you found.
You may be right that the Underperforming / Product Identifiers is what the help page is referencing. It wouldn't be the first time a help page was unclear.
With the upcoming major category changes there are likely to be IS changes as well. I wanted a quick way to see if I had missing/new required specifics without resorting to checking batches in the bulk editor.
06-01-2019 12:58 PM
06-01-2019 01:20 PM
Thanks, you can see I already posted in that thread.
The point is eBay help pages say the info is in Seller Hub but I can't find it. Is the help page wrong or is there a link I'm missing? Are they referring to Product Identifiers not Item Specifics, or are they using the terms interchangeably?
I guess this would be easier if I tag someone on the eBay team since nobody else is sure what the eBay page linked in my first post is referencing.
@Anonymous
06-01-2019 01:38 PM
06-01-2019 02:12 PM
@berserkerplanet wrote:
Sorry, I saw it originally, used the shipscript tool to grab mine just in case, and then skimmed subsequent posts mostly and didn't see you .
eBay definitely appears to be referring to IS there, but I can't find a tool anywhere either in SH - and I'm sure I have more than a few that would be candidates.
Be interested to see what Trinton says.
Dunno about any tool. If there was one it likely wouldn't work correctly anyway.
The easiest way to achieve what you want to do, when you aren't familiar with the correct items specifics for your item, is to start at the category, and look on the left hand side of the ebay listings page for the boxes that people use to pare down their search. Those boxes allow people to refine their search after keywords were used to start the broad search. That means that if they are looking for something that you have, and you have employed the same item specifics that ebay users are using to refine their search, then voila, like a trail of breadcrumbs.
That's why it is so crucial to make sure you list in the correct category, however, that being said, ebay is far from doing a good job with the specifics and the search well lets just say they prefer to show you want they want you to see rather than what you are looking for way way way too often!
I think that's the best way I can describe it but if you have any questions about what I wrote then by all means ask.
06-01-2019 02:45 PM
06-01-2019 02:56 PM
@berserkerplanet wrote:
I am not critically interested in this for myself, just curious as a result of the 2 threads.
Your approach is one by one utilizing search, and I get it.
There is also the eBay developer tool shipscript announced is back online that essentially does the same thing from what little I could see poking at it for 30 seconds. https://developer.ebay.com/tools/item-specifics
Supposedly there is an easier Seller Hub approach that nobody can find. Still curious to see if it exists, if it does that it is of any use, or if it's another documentation fail. Hopefully we'll see some eBay input on the subject soon.
Hmmm , well I don't spend much time, like any really, lol, over on the dev site but I am enrolled so I'll go have a peak.
06-01-2019 03:12 PM
@berserkerplanet wrote:
I am not critically interested in this for myself, just curious as a result of the 2 threads.
Your approach is one by one utilizing search, and I get it.
There is also the eBay developer tool shipscript announced is back online that essentially does the same thing from what little I could see poking at it for 30 seconds. https://developer.ebay.com/tools/item-specifics
Supposedly there is an easier Seller Hub approach that nobody can find. Still curious to see if it exists, if it does that it is of any use, or if it's another documentation fail. Hopefully we'll see some eBay input on the subject soon.
So ya that tool on the dev page is kinda lame. The file it generates doesn't even come down with a file extension nor any info about what the heck its supposed to be lol. I just assumed it was some sort of delimited file and opened it in Excel.
Funny thing is I received an email yesterday on this topic and the page it linked to had this...
"What tools and guidance are available to help me optimize item specifics in my listings?
In Seller Hub, you can see which of your listings are missing item specifics. You can also find out what item specifics are required when you attempt to list your items without them. In addition, we are working with third-party tool providers to audit how much visibility they are giving to item specifics and item specific mandates they are building into their tools."
What I'm taking from that is that 1. If not now then soon when you try to list something and a crucial specific is missing you will be halted in the process and required to fill it in b4 proceeding. The rest just has to do with how other devs are doing their apps to say list an item and then allow your input with specifics that are then tagged with Schema code or something of that nature. I can just imagine the belly laughter coming from the legit 3rd party devs as anyone who has taken any time at all to look at ebays code in the listing form or the generated listings pages knows what a joke of a mess it is. No dev worth their salt will take any ebay dev seriously, they'l just say thanks for the heads up, look at whatever mess ebay has made now and do their best to mitigate it for their customers.