12-04-2024 05:07 PM
December 3rd shows 5 subscription payments for 59.95? What the hell? It's supposed to be once a month. Who do I call to understand this scenario?
Claire
12-04-2024 05:14 PM
Go here @dovretwp : https://www.ebay.com/mes/transactionlist?sh=true
Change the filter at the top from "All Types" to "Other Fee"
Find the 5 charges.
There will be dates just under the Store Subscription line. For example Nov 30 - Dec 30
Do all 5 of the line items show the same dates or different dates?
I've had several situations where eBay forgot to bill me one month so they ended up billing me twice the next month, but I've never had a situation where I was billed for 5 mos at once.
12-04-2024 06:14 PM
All different dates and probably legit, as I checked the statements. But put me in a deficit at the end of the year paying so much as once! Thank you!
Claire
12-04-2024 06:43 PM
To contact EBAY customer service go to HELP and request callback.
12-04-2024 06:48 PM
Just an unsolicited bit of advice....... With 400+ items, a basic store might work well for you.....cost is $22 a month(yrly)........just be sure to look at subscription date to avoid possible penalties.