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Where can I find a phone number to talk to Ebay about my subscription?

December 3rd shows 5 subscription payments for 59.95? What the hell? It's supposed to be once a month. Who do I call to understand this scenario?

Claire

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Where can I find a phone number to talk to Ebay about my subscription?

Go here @dovretwp : https://www.ebay.com/mes/transactionlist?sh=true

 

Change the filter at the top from "All Types" to "Other Fee"

 

Find the 5 charges.

 

There will be dates just under the Store Subscription line. For example Nov 30 - Dec 30

 

Do all 5 of the line items show the same dates or different dates?

 

I've had several situations where eBay forgot to bill me one month so they ended up billing me twice the next month, but I've never had a situation where I was billed for 5 mos at once.

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Where can I find a phone number to talk to Ebay about my subscription?

All different dates and probably legit, as I checked the statements. But put me in a deficit at the end of the year paying so much as once! Thank you!

Claire

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Where can I find a phone number to talk to Ebay about my subscription?

To contact EBAY customer service go to HELP and request callback.

Message 4 of 5
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Where can I find a phone number to talk to Ebay about my subscription?

@dovretwp 

Just an unsolicited bit of advice.......  With 400+  items, a basic store might  work well for you.....cost is $22 a month(yrly)........just be sure to look at subscription date to avoid possible penalties.

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