Selling

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Resolved! Help! How do I get Ebay search to narrow it down to only items matching search words

I am exasperated. Seems to me that the Ebay search is becoming worse and worse. Case in point, I am trying to list a pair of men's "SAS High Street Lace Up" shoes/sneakers. The manufacturer's site calls the shoes "Men's High Street Lace Up Sneakers"....

Resolved! Please assist a seller with mailing

I completed my last sale of multiple purchases many yrs. ago and before the seller hub. I am unable to locate any manner by which I can ship two DVDs and record that both were using a single label. Thanks for any help.

Unable to add an item to a current markdown sale

Yesterday afternoon -- just about 24 hours ago -- I listed five items on my store. The items populated my store/storefront as usual. Nothing at all out of the ordinary. Usually, I'll wait a few minutes after the items populate on my storefront and th...

Buyer wants refund - does not feel it is fair she has to return item

I sold a figurine to a buyer who upon receiving it emailed me and said it was unstable and that I had not put this in the item description. I emailed her back that it has stood on my bookshelf for many years without any problems and it was stable in ...

Send an invoice option gone?!

Just had a buyer buy several of my auctions, when this happened before I’d simply send an invoice to combine the orders and reduce the postage down. Today that option is missing in my eBay and I can’t see any where else it could have been moved. Anyo...

Buyer issues and no ability to speak to a human agent at ebay or file a complaint?

Am I right that we can only "report a buyer" but cannot leave negative feedback or have any other ability to receive funds due to us?I received an order. I shipped it the next day. The tracking updates suddenly stopped for more than 2 weeks. I submit...

Resolved! One buyer is scamming me from diff accounts. What are my options in this situation?

I think I know what started this string of bad luck for me but this is the situation. I'm pretty sure one person or multiple people in one area are trying to scam me. I'll try to keep this short but there are a lot of details that make this suspiciou...

I see 100s of something being bought and sold. I list the same thing and ebay says I can't sell it

I don't understand. I have a piece of railroad history that I would like to see a collector have so I look up similar items and prices that they sold for. There are 100s for sale and that have been sold on eBay. My grandfather was hired by the Lehigh...

Resolved! New Pre-Owned Clothing Conditions Not Available

Per ebays announcement, February 4th, 2025 is when the new pre-owned clothing options are supposed to go live in the US, but I do not see these options anywhere when trying to edit clothing. Are they in a different section of the listing that I'm not...

Bag did not pass Inspection

My item did not pass inspection, I want to know why? When I purchased this bag it passed inspection from the previous owner! Why not with eBay?

Photo stealing or copying

Beware that there are those esp. foreign, who copy or steals listing photos!

Any update to the 'our new conditions for used clothing' update

The 'Update to our new conditions for pre-loved clothing' announcement from 2/4/24 said "The new condition options rollout will now begin mid-February."Now we know that it's 'just' four days past mid February, but still no rollout for us. Has anybody...

mistreatment of long time sellers with buyer protection

tired of scams from same buyers ive seen other stores that have had the same thing done to them good sellers with good reputations. when one lies states item is damaged u explain how can i help not your fault or mine post office concern they stil kee...

Resolved! Item listed for about $200 sold for $1 with no offers?

Received a message stating my item sold for $1 when it was listed for $200 and there was no auto accept turned on and minimum offer started at $100. No messages in my inbox about any offers or my email. What exactly happened?

Buyer "Ordered by mistake and didn't know how to cancel" Scam?

Buyer buys a 900 dollar thing. I ship it out. The night before it is set to arrive, he/she starts a return saying,"Ordered by mistake and didn't know how to cancel" He never tried to contact me by email or anything. It is too late for me to intercept...