11-07-2023 03:38 AM
Ok, this has happened a couple times now and just happened again.
Usually it goes like this...
Buyer: Hey! I got an offer from you last week, can I still get it for that price/is that offer still good?.
(As any seller knows, I can't send a 2nd offer to the buyer if the first one was one of the anonymous watcher offers)
Me: Sure! Unfortunately I can't send you it again, as EBay limits us to sending one offer per buyer, so I'm opening "Make Offer" feature on the listing, please submit it and we'll get it taken care of. (Usually, but not always, I clearly state the price. Sometimes I don't if the buyer already mentioned the price.)
Later, I get an offer from the buyer for a buck or couple bucks less than the agreed upon price. I'm nice and I send back the counter offer and put in the message a reference to how this was already the agreed upon price... when I almost rather decline and block over the shenanigans.
You passed up the discount before. You're coming back asking for it again. I could just say no. I say yes and you disrespect me by trying to skim a buck or couple bucks off. Seriously?
Also, i know some will say, instead of making "Best Offer" feature, just drop the Buy It Now price and have then BIN it, and I've done that before, but I usually only do that when I know the person is going to do it right away. Too often I have buyers wait 24 hrs or so and sometimes never come back, I rather not drop BIN price and forget about it if buyer doesnt come back
11-07-2023 02:33 PM - edited 11-07-2023 02:34 PM
@lux.ra_14 wrote:No one likes to be insulted, but you can't take it personally.
I had a $13 offer recently on an item listed for $150. I countered with a note: "Thanks for your interest. I'm countering with $130, the price you must have meant. I assume that your offer of $13 was just a typo, since that would be more than 90 percent off."
Not surprisingly, I never heard from the "buyer" again. But I felt pretty good about it anyway.
Oh that's happened to me a million times and I don't take that personally. Just when I've gone out of my way and had to take extra steps to make sure the buyer gets the price they already asked for and I agreed to, then they try to negotiate lower, those are the buyers that insult me as they have wasted my time which I take personally.
11-07-2023 03:48 PM - edited 11-07-2023 03:49 PM
Wouldn't setting the auto decline for a penny less than what you had previously offered and the auto-accept for the previously offered amount have taken care of this?
Or maybe you are just venting, which is quite OK!
11-07-2023 04:03 PM
@frankenhobbit wrote:Wouldn't setting the auto decline for a penny less than what you had previously offered and the auto-accept for the previously offered amount have taken care of this?
Or maybe you are just venting, which is quite OK!
Taken care of what? If I set the auto-decline, the buyer tries to get the item for less, gets auto declined. So, the only thing it has taken care of here is saved me from the frustration of seeing this? Ok, I didn't see it and I can't be frustrated about it. Big Win?
Assuming the buyer get's auto-declined and doesn't immediately pony up and pay the agreed upon price...
-The buyer is STILL a bum
-I don't know that the buyer made the offer at the further reduced price, so I don't know they are a bum.
-I didn't make the sale at this point so I don't know if the buyer is coming back to buy or if the buyer bailed out completely.
If the buyer is a bum, I want to know. I want the opportunity to block them, if I deem fit. If the buyer bailed, I want to know, so I can remove OBO from the listing.
I don't like auto-decline because I like to see offers whatever they may be. I don't complain about people low-balling me. If you send me a $10 offer on a $150 coin, fine. I may block you. I may laugh at you. I may get irritated. I still want to see it, so I can decide if I'm way over priced or if there is someone I need to BBL or something written in the message from the buyer I want to see. I do complain about people trying to re-negotiate or wasting my time.
Yes, I am venting in this case, you are right. But no, I don't believe the auto-decline solves much other than spares me the excruciating and eternal pain and suffering of knowing someone is a bum and that I wasted time.
11-07-2023 04:50 PM
I find your responses a bit petty, given the response after this one calling people looking to buy "bums". These are potential buyers. THEY are doing you a favor, not the other way around. You want their money in exchange for something you have. They are under NO obligation to you.
You opened up the offers, didn't set a lower limit, now you want to "vent" because someone had the AUDACITY to offer you less. OH THE INHUMANITY of it all. You expect buyers to pay your price, no room to negotiate a price you didn't already negotiate with yourself before talking to them.
Surely YOU would never negotiate prices buying something yourself, right? Because it sounds like anyone who does negotiate with you and you don't like it, you call a bum. Are you a bum? Or do you always pay the asking price and never negotiate?
I might suggest to you that you never send offers, and never allow offers. You can't seem to handle the simple negotiations that ensue from such transaction types. To me, coming here to vent over something so trivial, seems a complete waste of server space and time. If it bothers you that much, never take offers and never send them. Problem solved.
I don't know about you, but I put stuff up for sale because I don't want to own it/store it anymore. I want someone else to own it, and I have the money.
11-07-2023 05:21 PM
@farmalljr wrote:I find your responses a bit petty, given the response after this one calling people looking to buy "bums". These are potential buyers. THEY are doing you a favor, not the other way around. You want their money in exchange for something you have. They are under NO obligation to you.
You opened up the offers, didn't set a lower limit, now you want to "vent" because someone had the AUDACITY to offer you less. OH THE INHUMANITY of it all. You expect buyers to pay your price, no room to negotiate a price you didn't already negotiate with yourself before talking to them.
Surely YOU would never negotiate prices buying something yourself, right? Because it sounds like anyone who does negotiate with you and you don't like it, you call a bum. Are you a bum? Or do you always pay the asking price and never negotiate?
I might suggest to you that you never send offers, and never allow offers. You can't seem to handle the simple negotiations that ensue from such transaction types. To me, coming here to vent over something so trivial, seems a complete waste of server space and time. If it bothers you that much, never take offers and never send them. Problem solved.
I don't know about you, but I put stuff up for sale because I don't want to own it/store it anymore. I want someone else to own it, and I have the money.
Okay. I seriously don't know if you are overlooking this information, or if you understand this information but just don't care.
I sent buyer a discount offer with NO counter offers enabled. No negotiation. Here is your discount. Take it or leave it.
Buyer comes to me at a later time after the offer has expired. "HEY, can I get it at THAT price?"
I say yes, that I'll honor the original offer. They now magically want it at an even LOWER price than they just asked me to sell it to them for.
The enabling of "Make Offer" is a means to an end. That's it. If you view that as opening room to negotiate. Fine. But when I tell a buyer "I've opened OBO. Please submit THAT offer" (because the negotiation already occured and is over) I expect them to submit THAT offer, not a lower one. I don't expect them to attempt re-negotiation.
That's not negotiation. Thats playing games. Buyers negotiate. Bums play games
I'm sorry my post is such a waste of server space and such a waste of your time. If you don't like it, move on and post elsewhere.
Notes:
-Correct, buyers are under no obligation to me and I am under no obligation to them. That is where compromise sometimes occurs. Called negotiation.
-Correct, I find it absolutely abhorrent that the buyer found the audacity to attempt to renegotiate an item right after we finished an effective negotiation. (Emphatic words added for pure humor and amusement, I'm not that bent).
-Absolutely I would negotiate the price of an item. However I NEVER would I try to negotiate further after a negotiation ended, and NEVER would I offer someone less than I already have offered them, (unless some outside factors have changed) I'm not going to come to your $200 item, offer you $150. You counter $175 and I drop my offer to $100. That's playing games. Do you do that? I don't. Some do. Those are ones I call bums, not buyers.
-I will respectfully decline your advice, I will continue to send and receive offers, and will continue to happily negotiate merrily, but I will continue to call a bum a bum when they play games.
-I will try to create more worthy posts in the future to seek your ever so important approval.
I have no problems selling my items. You don't see me complaining about poor or low sales. I also have no problem getting my prices. I'm happy to give 5 & 10% discounts. I'm happy to encourage good buyers. I don't like "bad buying behavior" (namely game playing). You want those who play games? Take them, please. I'll post on here and vent just like others do, to my hearts content. Didn't know you owned the server space and time.
11-07-2023 05:31 PM
@ajs_coins_and_alchemy wrote:
@dhbookds wrote:Buyers are just buyers............they aren't "business people"...........they don't/can't know your "rules" or expectations. Some do treat it like a game and want to win...... Personally, I'll take a buck or two less on most stuff if it makes the sale.....and makes them happy to buy something.
I will take a buck or two less, yes, I agree. I will not take a buck or two less after I already took a buck or two less.
Me: Hey dhbookds, you're item is listed for $15, will you take $13?
You: Yes, I will.
Me: Cool, so now the price is $13, will you take $11?
You: Uhh, ya, I'm happy to take a buck or two less to make the sale, sure.
Me: Cool! So since the price is now $11, you're willing to take $10?
Do you see where this is going?
Never had that happen.........I'd send them the offer for $13........and they accept.......
We can all dream up outcomes as you state.......but in reality.........I've never seen it.......
11-07-2023 05:40 PM
You can set parameters on Best Offers.
So if you have a regular price of $100 and you get a response to an offer of $80 which is acceptable, you would set up the Best Offer for them as Accept if $80.00 and Decline if under $79.99.
If they offer $80 they will be automatically accepted and invoiced.
If they try to offer less, they will automatically get a polite letter from eBay on your behalf.
The letter must be polite because I have seen accepted Offers with several declines noted.
The customer is haggling with a robot, not hassling with you.
11-07-2023 05:45 PM
Ever see a clearance section? Ever see close outs? You think they are making profits?
Well. yes.
Although they may not be making much on that particular item, they made their money on sales of the entire wholesale lot.
You might be shocked at how low wholesale prices are for some things-- from diamond rings to dresses to tires.
11-07-2023 05:45 PM
@dhbookds wrote:
@ajs_coins_and_alchemy wrote:
@dhbookds wrote:Buyers are just buyers............they aren't "business people"...........they don't/can't know your "rules" or expectations. Some do treat it like a game and want to win...... Personally, I'll take a buck or two less on most stuff if it makes the sale.....and makes them happy to buy something.
I will take a buck or two less, yes, I agree. I will not take a buck or two less after I already took a buck or two less.
Me: Hey dhbookds, you're item is listed for $15, will you take $13?
You: Yes, I will.
Me: Cool, so now the price is $13, will you take $11?
You: Uhh, ya, I'm happy to take a buck or two less to make the sale, sure.
Me: Cool! So since the price is now $11, you're willing to take $10?
Do you see where this is going?
Never had that happen.........I'd send them the offer for $13........and they accept.......
We can all dream up outcomes as you state.......but in reality.........I've never seen it.......
I'm not dreaming up an example. That is LITERALLY what happened here. That is LITERALLY what I am complaining about.
Buyer asked me if I would give it to them at X price (couple bucks off, the same offer they received 2wks ago). I said yes. They then proceeded to submit an offer for a couple bucks off from that already discounted price.
11-07-2023 06:12 PM - edited 11-07-2023 06:12 PM
It can be considered an insult.
The buyer is showing a lack of respect because they consider the lowering the price to be a sign of weakness. Not kindness. So they try to take advantage of the incorrectly perceived weakness.
11-07-2023 06:54 PM
So you let it drag on, down to $10? Sorry I misunderstood........I would have declined/not answered if they didn't pay at $13........ just don't understand why you are so upset........ So, the buyer is a jerk.......why waste time on it?
11-07-2023
07:05 PM
- last edited on
11-08-2023
08:04 AM
by
kh-vince
All you had to do was reset your price on the item to the offer price you sent. You had to edit the listing anyway, so what was the difference? So what if someone else would have come along OTHER than this particular buyer, and bought it at the discount? It still would have sold for the price you saw as acceptable. I don't care who buys what I have for sale, just put the money in my hands.
This was a simple task to accomplish, and proper action taken on your part would have avoided all this. If you don't want "lowball" offers from "bums", you should take control of the situation. YOU opened the listing up to lower offers.
11-07-2023
07:07 PM
- last edited on
11-08-2023
08:04 AM
by
kh-vince
@farmalljr wrote:
All you had to do was reset your price on the item to the offer price you sent. You had to edit the listing anyway, so what was the difference? So what if someone else would have come along OTHER than this particular buyer, and bought it at the discount? It still would have sold for the price you saw as acceptable. I don't care who buys what I have for sale, just put the money in my hands.
This was a simple task to accomplish, and proper action taken on your part would have avoided all this. If you don't want "lowball" offers from "bums", you should take control of the situation. YOU opened the listing up to lower offers.
Thank you for your deep, insightful thoughts and opinions. I will try to be better next time, WWFD (what would farmalljr do)
11-07-2023 07:07 PM
When I decline offers, I too often tell people I'm not looking to negotiate further and it gets completely ignored. I think the main issue is, people don't see the added messages added to declining offers because they are using a phone and just get a notification that it's declined and immediately hit back a counter offer without ever seeing the seller's message.
11-07-2023 07:14 PM
Great! Maybe there won't be another thread from you where you are going off about "bum" buyers and how it's all their fault you didn't edit your own listing right. Great to see you have accepted responsibility for your own actions. That's quite the adult, mature thing for you to do.