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When is it appropriate to send a payment reminder?

I've been waiting a few days for payment on an item. I accepted the first offer within an hour or two of receiving it. It's been a while since I've sold here, but doesn't everyone pretty much pay immediately these days? I figured since it was the weekend, maybe he had stuff going on.

 

I am not in a hurry to get paid. My foremost goal is to get rid of stuff. I'd just as soon toss it in a dumpster but some of the things, I feel it would be a shame to turn into landfill. 

 

Is there a reason someone with almost a thousand feedback points would make an offer and then just let it sit there after I accepted it and sent an invoice? Did I miss a step or do something wrong?

 

I don't want to be obnoxious about it but it could have been delivered by now.

 

Message 1 of 23
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22 REPLIES 22

Re: When is it appropriate to send a payment reminder?

Well, it's a moot point now, since this thread is from last September.

Message 16 of 23
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Re: When is it appropriate to send a payment reminder?

 

There are two things you can always count on when reading posts from sellers on this board.

 

One is that eBay buyers are just too demanding. It is unreasonable to expect a seller to be available 24 hours a day and to ship immediately. Don't buyers understand that sellers have lives - and that there may be health issues, weather, vacations, or family that take priority over their business obligations?

 

Another is that eBay buyers are just too lazy. It is just unreasonable for them to not be available 24 hours a day and to not pay immediately. Don't they understand that sellers have a business to run - and just because a  buyers may have health issues, weather, vacations, and family that need attention does not excuse them from fulfulling their obligations as a buyer?

Message 17 of 23
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Re: When is it appropriate to send a payment reminder?

I have UID automatically on. If my buyer doesn't pay by Day 4, the UID begins. And by Day 8 and no action from the buyer, eBay refunds me the fees, the buyer gets an unpaid item strike, and my item automatically relists. Obviously, the buyer immediately ends up on my BBL.

I actually had an unpaid buyer last week, who just sat on their hands and just absorbed the strike. First time this happened to me since 2014.
Message 18 of 23
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Re: When is it appropriate to send a payment reminder?

You do not need to send a payment reminder. Wait four days then send an UID, Ebay will send the reminder for you. Many buyers do not realise you accepted their offer for a few days as not everyone lives on Ebay.

Message 19 of 23
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Re: When is it appropriate to send a payment reminder?

People keep bringing up old threads. Geeze. slight_frown

Message 20 of 23
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Re: When is it appropriate to send a payment reminder?

I usually open an Unpaid Item case after 5 days of non-payment, but I don't do it until I've sent the buyer a message letting him know of my store's policy and that I will have to open the Unpaid Item case against them if I don't receive payment within the next couple of days (per my store's policy).  That way they've been forewarned and still have a chance to make good on their purchase.  eBay actually bans a seller if they have too many UIC's against them.

Hope this helps!

Message 21 of 23
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Re: When is it appropriate to send a payment reminder?

Unpaid Item Assistant automatically relists unpaid items? I didn't know that.

 

Message 22 of 23
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Re: When is it appropriate to send a payment reminder?

Hi everyone, 

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here: https://community.ebay.com/t5/Selling/bd-p/selling-db

Thanks.
Message 23 of 23
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