When Did Paypal Remove Email Addresses ?

[labs118]

Anyone else notice Paypal no longer offers email address for buyer or seller ?
Interesting & guessing it is ebay again fearful buyers & sellers will conduct offsite transactions.

[rt_21_trading_co]

Email address only shows in the "payment received " email when the buyer makes the payment.

Your screen shot is a USPS email as it clearly says at the top.

[coffeebean832]

On my account it started April 10th. Everything sold April 9th and earlier has an e-mail address.

I also noticed that item #s are missing from the subject line of e-mail notifications on and off the past few days.

I hope it's a glitch and not a permanent change.

[coffeebean832]

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@rt_21_trading_co wrote:

Email address only shows in the "payment received " email when the buyer makes the payment.

Your screen shot is a USPS email as it clearly says at the top.

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That screenshot is from PayPal showing transaction details. USPS is the method of shipment showing on the PayPal transaction.

E-mails are shown in payment confirmation e-mails and on the PayPal transaction details... until a couple of days ago now it shows nowhere.

[labs118]

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@rt_21_trading_co wrote:

Email address only shows in the "payment received " email when the buyer makes the payment.

Your screen shot is a USPS email as it clearly says at the top.

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Hi
Sorry I should have cut that part out it is from the Paypal site not the USPS site

[labs118]

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@coffeebean832 wrote:

On my account it started April 10th. Everything sold April 9th and earlier has an e-mail address.

I also noticed that item #s are missing from the subject line of e-mail notifications on and off the past few days.

I hope it's a glitch and not a permanent change.

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Thanks
Mine from April 9th on are missing the email address on the Paypal site as well as in the Paypal emails
Hoping it is a glitch only.
Will check again in the morning , if they aren't showing I will call them and see what they say.

[rt_21_trading_co]

Every email I have received for a payment up to 15 minutes ago has the email address in the "you have received a payment from _______@ whatever" as the first line.

Might be a glitch.

[coffeebean832]

@labs118I noticed if you click reply to the paypal confirmation e-mail the buyer's e-mail shows in the To field.

I am on the phone with PayPal now correcting an issue with my account so I'm going to ask about the missing e-mails. I'll post an update when I have one.

[coffeebean832]

PayPal said it's an error and they submitted a report. I told him others were having the same problem and he said I was the first to call in. I got the impression it may help if others call.

In the meantime if you need the buyer's e-mail you can click reply to the paypal e-mail since that pulls it up in the To field.

[ed8108]

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@coffeebean832 wrote:

PayPal said it's an error and they submitted a report. I told him others were having the same problem and he said I was the first to call in. I got the impression it may help if others call

Perhaps it was the first call that he received in respect to this matter.

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         Did he think this issue is

         considered high priority?

[dtexley3]

I just checked, email addresses show for all recent transactions.

[ymeagainlord]

I know they removed the eBay auction ID from their transactions sometime (I think) last year, which is a PITB for those of us with multiple IDs.

[chrysylys]

eMail addresses should NOT be there.  They should never be displayed openly.  Too many sellers use them to spam others and add them to mailing lists. 

[labs118]

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@chrysylys wrote:

eMail addresses should NOT be there.  They should never be displayed openly.  Too many sellers use them to spam others and add them to mailing lists. 

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To each their own, I get the spam from some annoying sellers as well .
But there are others who are happy to get manuals, graphics, charts & other things for certain categories.
So I will be happy if it is only a glitch.

Prehaps get a junk email since you purchase so much online. That's what I have.
 

[labs118]

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@dtexley3 wrote:

I just checked, email addresses show for all recent transactions.

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Thanks for checking, still not showing for me in Paypal or on the emails
Starting April 9th.
Called was also told it was a glitch. 

You can for now click see classic site and the email is there .