The eBay Community

account hacking and unauthorized purchases

Hello everyone, I would like to know and advise me on how I should proceed, on Tuesday they hacked my eBay account until they skipped the two-step verification, and made 4 high-priced purchases from 4 different sellers, the strange thing about this i...

Trying To Open Shipcover Insurance Claim, Told Wait Until October 27th (that's today)

Buyer got an item damaged in shipping, filed "not as described" claim, I accepted return, it came back a couple of days ago, and buyer has been fully refunded. I was unable to file a Shipcover claim because they make you wait a certain number of days...

Sending offers history

I've been selling here since 1997 but have only experimented with the send offer feature on a few limited occasions. Is there anywhere that shows what items I've previously sent offers on? If I try to expand my use of the feature, I want a way to see...

Selling to a buyer with only one review

Hi: How do you very experienced sellers handle decent offers from buyers having only one review? The item for sale is a NWT item in pristine condition. The relatively few bad experiences I have had with buyers have all concerned NWT items sold in pri...