What does it take to get a manager call back?????

[grfmotorsportsii]

Seriously, what does it take to get a manager call back. I had an issue back in March and was promised 3 different time someone would call me back. Guess what, it never happened. I was given time frames in those conversation of 24 hours to one time 30 minutes. 

I have been with ebay over 20 years now and the issue happened again on Saturday. My account is frozen and I was promised a call back in 24 hours. Absolutely nothing. 

So what does it really take to get someone who has the ability the actually answer questions and do something other than a front line working just guessing with the issue might be?

[katzrul15]

Not been my experience.  Have had excellent results with the CS on facebook??

[mtgraves7984]

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@grfmotorsportsii wrote:

So far the online the online chat with CS is just as bad as talking to them on the phone.... 

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@grfmotorsportsii 

Oh, yeah. Chat is as worthless as call-in C/S. I've only had luck with facebook. Good luck, I might add. Try it.

[luckythewinner]

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@grfmotorsportsii wrote:

My account is frozen

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Can you explain exactly what you mean by "frozen"?

Did you get a message from eBay telling you that your account was suspended? 

If so, did it say "indefinitely"?

If so, did it say the decision was final? 

[12345jamesstamps]

I have two email addresses and two banking institutions.

Maybe open a new account like I did a while back.

Calling will not work. 

I gave up calling a few years ago.