The eBay Community

Refund Confusion

A buyer purchased an item. I inadvertently sent an incorrect item. When I discovered this, I printed another label and sent the correct item. The buyer returned the wrong item he received from me. I have now received it. Now eBay is telling me to ref...

Buyer received delivery and was refunded . I am being denied my funds and the appeal i initiated to

So eBay says they are for the seller yet I am out of my products and the buyer received the shipment, and was given a refund I have so many recorded messages from agents promising me a refund yet today Matt says no .What did I do wrong when I worked ...

Read receipts for messages

Do you think it's a benefit to have this function in ebay messages, to know when or if the message recipient has seen your message or not? Since ebay is trying to make the messages look like texts, I don't see why they shouldn't have this function as...

Counterfeit Coins

This is sickening...I filed about 20 reports to Ebay about specific auctions that had counterfeit 3 cent pieces. Do you know they all came back..."Does not violate Ebay Policies" **bleep**! They are counterfeit and nothing in the auction states they ...

Still waiting for tracked PKG to leave Houston

3/12/2025 PKG arrived at facility in N Houston, 5 days later it's still not moving...I'm the buyer, can't imagine how the seller feels, it's been over a month. What's the next step for me to do ??

Longtime Seller Penalized for USPS Scanning Failures — eBay Process Actively Hurting Honest Sellers

I’ve been an eBay seller for over 10 years, completed nearly 2,000 transactions, and hold a 99.7% feedback rating. I’ve always shipped on time, communicated with buyers, and resolved any issues the right way.Recently, I ran into something I’ve never ...

Refunds for Lying Buyers

Dear Ebay.... I hope you choke on that $ 1530.00 you took from me and gave to that lying buyer. You were enough to believe them over me when I had proof he was wrong and lied about the item just to get his 100% full refund. What goes around comes aro...

Leaving feedback

Good morning all, I will buy an item, and at times I don't open, or use it for a week or so. However, the emails start to pour in: "There are items waiting for your feedback." I haven't even had a chance to use it yet, and if I did I don't like givin...