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WHY are watchers wiped out when eBay automatically relists an item?

Is this conducive of eBay's and our revenue? I realize that in the buyer's WATCHED ITEMS list, there will be a note, "Seller relisted this item," but not everyone knows how to locate the relisted item or does not like this feature because it involves multiple steps to arrive at the new listing and the buyer then has to use the BACK arrow to arrive back at his / her WATCHED ITEMS list. Why oh why cannot the item automatically be re-added to the potential buyer's WATCHED ITEMS list? I think not only would this be useful for us sellers, but also would increase eBay's revenue. 

Happy Sunday!

PW

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WHY are watchers wiped out when eBay automatically relists an item?


@prettywoman-2012 wrote: .... Why oh why cannot the item automatically be re-added to the potential buyer's WATCHED ITEMS list? ...

Because the potential buyer might not want it there?
A relisted item is a new listing. eBay doesn't automatically put listings on  a watcher's list.  As a buyer with an extensive watch list, I'm not interested in having items put on there by eBay.   On the watch list, the old listing has a button that the member can click on to see the relisted item if they're still interested. 

Message 2 of 15
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WHY are watchers wiped out when eBay automatically relists an item?

If I'm watching an item and it does not sell and the seller relists, I get an e-mail that the item has been relisted.

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WHY are watchers wiped out when eBay automatically relists an item?

@nobody*s_perfect "A relisted item is a new listing. eBay doesn't automatically put listings on  a watcher's list."

 

eBat does not need to "put" anything NEW on the Watch List of a buyer - what I was talking about is can be achieved by refreshing the Watch List so that the expired item is replaced by the relisted (new) version of the same listing IF it is still available. 

 

As for the buyer not wanting that item anymore: you are assuming too much there. Perhaps so, perhaps not: the buyer may have been away for a while and did not log in for weeks or even months in a row, but when he or she returns, he or she may be going through those exact steps as I described in my opening post, unnecessarily.

 

You are also assuming that all buyers who buy on eBay know what to do when an item expired in their Watch list, when actually, not everyone reads the isntructions or may not feel like having to reinstate 10 or more expired listings, or investigate whether or not those are still available, which is not always the case, even after the seller relisted it (the seller may have relisted it multiple times and it may have even SOLD in the interim, or elected to "List similar" during the time the buyer was away In the latter case, the buyer has to see all listings first, in order to determine whether that item he / she originally put on the Watch list is still available). 

 

I think that, if it is technically possible to do so, the item (if still available) should be refreshed in the Watch list until such time that the BUYER decides to delete it. 

 

PW

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WHY are watchers wiped out when eBay automatically relists an item?

@sextons-sweet-deals That is nice! Now, imagine you had 55 items on your Watch list and you get 55 emails that all of those were relisted. Are you going to bother to check each of them and read all 55 emails - or are you like most people I know and not even use an email address that comes to your phone, for eBay? The most convenient and fastest way of accessing one's Watched Items list is by logging in directly to eBay. Who is going to spend hours to read all the emails, especially, when the item was relisted multiple times and you have 2-3 reminder emails of these relists? 

 

Hmm. Just something to think about. 

Have a nice day!

PW

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WHY are watchers wiped out when eBay automatically relists an item?

GTC listings stay on a watch list, but if you end an item and relist it you will lose the watchers

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WHY are watchers wiped out when eBay automatically relists an item?

@axiombody Thank you for your response. However, I was not talking about items that I have ended then decided later to relist them. I was / am taling about listings that expired right in front of my eyes then got relisted afterwards with GTC. Since I was watching it happen in real life, and 3 or so lost the watchers, I find it close to impossible that it were the buyers in all of those 3 listings who - exactly at the same time - decided to "unwatch" the items. 

 

PW

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WHY are watchers wiped out when eBay automatically relists an item?

I haven't noticed that.  My items have retained their watchers.  Maybe when the people got their notification of it being relisted they unwatched it?  I have no idea.  I don't see why Ebay would unwatch items for people.  I hope they don't unwatch the items I have had watched for months without buying.  I just got a notification through Ebay a couple of days ago for an item relisted and I bought it not thinking about it recently, but I have had better than normal sales and decided to pull the trigger.  Why would Ebay not want me to buy that casio calculator watch I remember from my youth.  Sorry it happened.

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WHY are watchers wiped out when eBay automatically relists an item?

My experience with GTC listings is that those watched items stay watched when rolled over.  I haven't lost any.  What I am having some success with is sending offers directly to those watchers.  Bill

Message 9 of 15
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WHY are watchers wiped out when eBay automatically relists an item?

OP is talking about relists, not GTC listings when they roll over.  You're right, GTC listings just keep their watchers indefinitely.

Message 10 of 15
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WHY are watchers wiped out when eBay automatically relists an item?

Are you talking about an auction getting relisted? If that's the case, The listing ended and ebay is then relisting it on your behalf and it's a new listings. You wouldn't retain the watchers. GTC will retain the watchers because it's never ending until you choose to end. 

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WHY are watchers wiped out when eBay automatically relists an item?


@parkersparrow wrote:

Are you talking about an auction getting relisted? If that's the case, The listing ended and ebay is then relisting it on your behalf and it's a new listings. That's why you're not retaining the watchers. GTC will retain the watchers because it's never ending until you choose to end it. 


That's how it works now, and it seems that the OP is suggesting that eBay should also show relisted auctions  automatically on a watch list.

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WHY are watchers wiped out when eBay automatically relists an item?


@prettywoman-2012 wrote:

@axiombody Thank you for your response. However, I was not talking about items that I have ended then decided later to relist them. I was / am taling about listings that expired right in front of my eyes then got relisted afterwards with GTC. Since I was watching it happen in real life, and 3 or so lost the watchers, I find it close to impossible that it were the buyers in all of those 3 listings who - exactly at the same time - decided to "unwatch" the items. 


I always have about 50 items on my watch list. 

 

Every GTC item that I am watching remains on my watch list after it renews. 

 

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WHY are watchers wiped out when eBay automatically relists an item?


@nobody*s_perfect wrote:

@parkersparrow wrote:

Are you talking about an auction getting relisted? If that's the case, The listing ended and ebay is then relisting it on your behalf and it's a new listings. That's why you're not retaining the watchers. GTC will retain the watchers because it's never ending until you choose to end it. 


That's how it works now, and it seems that the OP is suggesting that eBay should also show relisted auctions  automatically on a watch list.


I'm thinking the op is confused between the automatic relist on auctions and the gtc of the fixed price listings.

Message 14 of 15
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WHY are watchers wiped out when eBay automatically relists an item?

Yes indeed.  A GTC that has rolled over is not a relist. You won't see it end before your eyes, and it won't have that "relisted" link at the top of the ended listing, because there isn't any ended listing.

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