Victim of buyer fraud
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‎04-13-2019 12:56 PM - last edited on ‎04-13-2019 01:26 PM by kh-gary
I just sold an item on ebay to an unscrupulous buyer. All listings are no return because of previous return issues. This woman bought a necklace. After she received it she said she didn't like it and didn't like the way it laid on her neck and wanted to return it. I called ebay, they said I didn't have to accept the return so I told her no and why. She was nasty, replied that she would leave negative feedback and I would hear from her credit card company. Ebay removed the negative feedback and removed the return request. She then went to her credit card company and told them the purchase was an unauthorized transaction thru paypal. I called paypal, they said I was covered, I provided paypal proof of delivery, proof of her lying and was told they would investigate. When that didn't work for the buyer she went back to her credit card company and told them the item was not as described, which was also a lie. Paypal and ebay would now NOT SUPPORT ME, PROVIDE SELLER PROTECTION OR HELP IN ANYWAY.
ALWAYS CHECK BUYERS FEEDBACK LEFT FOR OTHERS!!! if they have a history of leaving negative or neutral feedback BEWARE!!!!!!
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Victim of buyer fraud
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‎04-15-2019 07:10 AM
Paypal and ebay would now NOT SUPPORT ME, PROVIDE SELLER PROTECTION OR HELP IN ANYWAY.
eBay did support you as far as its authority allowed it to.
Paypal supported you only so far and then buckled on the credit card chargeback - which I think they shouldn't have.
But on this case, eBay actually supported you.
THIS SPACE LEFT INTENTIONALLY BLANK

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