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Buyer says item damaged but removed factory seal

Hello! I sold a 6 pack booster box of Pokemon cards to an individual and they provided pictures of the box being damaged. I sold it to them factory sealed but in the pictures it was not - buyer removed the factory seal. They want to return it, but I ...

Did something change? Sales died.

Hi everyone,I usually sell about 20 items a month here and about 5 on etsy, but I haven't had any sales here this month. None, nada, zippo! Holy smokes, what's going on?! I've had 4 on etsy so far, so usually I'd be running about 15 here. Any ideas?P...

Auction Bulk Edits not working at all

For about 5 days now I have been unable to bulk edit auctions prior to relisting.When I attempt to do so the page never loads.When I close the improperly loaded page nothing happens, all I see is a blank screen,I have to type in the address to go bac...

User avatar by Adventurer
  • 5 Views
  • 0 replies
  • 0 helpful

Best Offers not working on Multiple Computers

This has gotten very frustrating. I cannot send best offers from my desktop computers anymore. For about 5 days now the "send offer" link takes me to a page that never properly loads.And when I close the improperly loaded page nothing happens at all,...

User avatar by Adventurer
  • 7 Views
  • 0 replies
  • 0 helpful

I got charged for shipping when selling

I sold a item for 550 was told my payout was 490 and then buyer paid for priority ship and i was charged for the label and my payout went down

User avatar by Enthusiast
  • 142 Views
  • 8 replies
  • 0 helpful

CONTACT EBAY FOR HELP!!

HOW DO YOU GET HELP ON ANYTHING FROM EBAY? I AM NOT SAVVY WITH SELLING OR CUSTOMER QUESTIONS ON HOW TO HANDLE CERTAIN SITUATIONS! I UNDERSTAND THE PROTOCOL BUT FOR INSTANCE, MY LAST POST ABOUT SOMEONE BEING ABROAD AND TRYING TO FIGURE OUT HOW TO GET ...

User avatar by Pathfinder
  • 229 Views
  • 13 replies
  • 0 helpful

5% penalty

I am a top seller, 28yrs on ebay, 8k items sold and 99.6% and they have the nerve to tell me that 11 "its not as described" justifies a 5% penalty and I was never told about it costing me $750 this month. Unlike the other metrics they always use 1yr ...

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