Using multiple "Sell Offers" means No Combined Shipping?

[erikstuff]

Yesterday about 10 items showed up as eligible for a "Make Offer."  So, I cut the prices made the offers.  About 30 minutes later I got a note asking if I combined postage.  I replied "Yes, Just use the "Add to Cart" feature and request an invoice.   A short time later I got a note from the guy that he was trying to order but wasn't getting the "Add To Cart" feature as an option... just "Accept Offer" and "Confirm" and a note to go to offer 2.

So, there 10 would be considered separate deals... with no opportunity to combine postage.  So... he could save about $10 on the prices... and pay an extra $40.50 in postage.  We went back and forth a bit, but couldn't figure out how to make this happen.  Now he seems to have given up and that's that.

Is there something I'm missing?  Losing the "Combine Postage" will ruin every multi-order "Make Offer" deal.

As slow as things have been, this would have doubled this months sales.

[alboxman]

Well said. I agree this is probably about the eBay fees that eBay can collect by doing this.

[erikstuff]

In case anybody is interested...

The customer really wanted the items and here's how we solved it.

He was interested in Nixon buttons.

I numbered all my Nixon buttons and asked which ones he wanted.

He sent me a list and I wrote up a quick ad with the ones he wanted. 

I asked him to let me know when he would be on line to see the new (combined) ad.

He did... and the deal was done.

So far,  that one purchase is more than I've sold this month!  

[mermaidbay]

I have 83 pending offers but no longer send them out because I cannot combine shipping - it is just another way Bay makes money by charging the .35 fee for each separate payment - This needs to be fixed - we are all losing sales and eBay is also