Selling

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Buyer deliberately destroyed my item and is demanding a refund. eBay live chat seem to not care.

In 2018 I bought a brand new mirrorless camera for around £1,000. I've kept it in a leather case and have taken very good care of it. It only had minor wear in a corner that is hardly noticeable. I decided to sell it as I wanted to upgraded to a newe...

Buyer has bought 10 items for over $900 and has NOT paid after a week, so the orders are cancelled..

The questions are.1) does the buyer get any negative points, or penalties, from eBay?2) does the seller who has waited a week get any compensation, rewards, or credits from eBay?3) The items can NOT be sold to the 2nd high bidder, as eBay does not pr...

Bluetooth thermal printer recommendations for Amazon Prime day?

I figured now's a good time to buy a bluetooth thermal label printer, and I would appreciate recommendations.I want something that prints directly off the eBay app, without having to save the label and print from another app.So many of the Amazon rev...

Buyer Remorse? Buyer taking months to respond to emails about a return.

I do not know if this is something anyone has experienced or possibly a new scam coming about. But I wanted to seek some advice on what has been happening in my store. On June 9th I had a package delivered to a customer. And naturally, after a couple...

I accepted a buyer's offer, why is my listing still active?

I accepted an offer this morning for an item I had listed, a 1 of 1 (i.e. not multiple items) and when I accepted the offer, it did not give me the ability to send an invoice, I do not see it in my "Sold, Awaiting Payment section" and it still shows ...

Ebay listings not allowing images. only video

Why when creating or revising a listing, upload videos are appearing but not upload or drag photos?

Ahh, eBay's crack engagement team is at it again.

So I just got this message from eBay the eBay International shipping program informing me that they were henceforth going to ignore my wishes and start shipping to my excluded shipping locations unless I opted out. OK, whatever, policies change. What...

Screenshot 2024-10-09 at 08-20-50 eBay excluded shipping locations.png

Arbitration

What is the procedure for filing for arbitration in a seller /buyer issue?

About "authentication" by Stoll & Co

Dear Friends I sold on eBay Expensive (12K) Cartier Watch all original and in perfect working condition and just came back in exact perfect condition as it was sent to "authenticators" and came back tagged as "Minor SNAD". Several attempts to find ou...

Sales Dropped to ZERO out of no where....

Just wondering if anyone else has had their sales completely shut off before.... It's been 7 days without a single sale... My impressions, traffic, ect...is all down 50-75% out of no where. I've been slowly building the store up since Sept. In Nov- D...

Does anyone thank buyers for positive feedback (not buggimg for feedback)

Just curious if anyone uses the "followup* option for feedback to Thankpeople for positive feedback I'm not talking about fishing for feedback Just Sending a simple Thank You via the follow up option Would this be another " don't poke the bear" situa...

Changes to the "Listing" Tab

where did they move the total watchers total to?

According to the Bad Buyer Experience ("BBE") policy, your status is: Non-Compliant

Dear colleagues, I ask you to help me figure out and understand how the BBE indicators are assessed.At this stage, I reached the indicator of 10.9% and the status of restrictions accepted appeared. After which all my listings were deleted and sales w...

Free shipping

I put free shipping on an item. Problem is it reads free 2 day shipping and receive it by wed. This is Sunday. I have done this long enough to know that is way too short of a time frame. What did i do wrong and how do i change it to a more realistic ...

Sellers, you might want to calendar this info---

USPS Christmas shipping deadlines: https://www.usps.com/holiday/holiday-shipping-dates.htm?utm_source=general&utm_medium=redirect&utm_campaign=holidayshippingdates