I still don't understand the logic of ebay with this. A buyer bought an underwear shaper (a thong no less) and waited until the 29th day to file a return as doesn't fit. I received the item back... smelling like sweat and perfume. Reddish stains on the underwear that I don't want to guess what it is. It's also missing all of it's bra straps (1 pair of clear, and 1 pair of black).
I took photos and was about to file the usual 50% retention and throw the underwear away. But I had to call ebay for something else today, so I might as well mention this one and ask what their logic was in this case with only keeping 50%.
Basically the buyer was able to get a shaper rental for a month, and keep 2 pairs of bra straps for half the price of the shaper itself. The agent pushed me to a specialist and he just said that I'm allowed to keep half of the payment. Gee, that'll show 'em huh. I told him that I hope no one buys a $1000 iphone and returns a brick just to get the phone for $500. He says that's entirely different because the buyer returned the correct item to me. I said it might as well be a different item.
Is ebay suggesting I sell this month long used reddish stained thong shaper underwear that's missing it's straps for 50% off???
