Upload from mobile device no longer working

[dmcm1759]

Hi all,

I have a listing process I like to follow of using my computer to create listings and adding photos via the app using the “upload photos from mobile device” link. As of the past few days, that function is no longer working for me. I will click the link and I’ll receive the notification on my phone and the app will open but it will just load the front page of the eBay app. I tried switching browsers to see if that was the problem, but no luck. 

The eBay app is running the most recent version and I’ve tried both Microsoft Edge and Google Chrome, so I imagine the problem is not with the browser but possibly the app, iOS, or eBay. Perhaps it is a bug that will be patched. In the meantime i can upload by starting a listing and then going to drafts on my phone and uploading the images and reopen the listing on my computer, but it’s only a workaround. 

I appreciate any input or help!

thanks

[luvitagain18951]

We have been having the same issue the draft comes up but when we click on it, we get an error message of, "Invalid session the draft no longer exists" we open the draft through the browser, and we can see it and open it up and save it, Next time we open the draft sometimes the draft will open up or sometimes it will not!!

[dhbookds]

there are 2 app boards........if you go up top and click on buying/selling tab on the main page.

this is the IOS board

https://community.ebay.com/t5/Android-App/bd-p/androidapp

Think I read that there was a recent update  but  could be wrong.

[perpetualpicker]

Same issue. Have tried everything I can think of. There are ways around it but its very time consuming. 

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.