Selling

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Buyer wants to return a product because he can't ship it out internationally

Hello, I recently sold and shipped out an expensive brand new item - an automated water testing device.However the buyer (from another country - used an US address to receive the item) claims, that thru a middle person, tried to ship it to his home c...

International shipping disabled on listings with no way to fix it

Under the old eBay GSP, I used to be able to hit the GSP toggle on and off to make sure I had international shipping enabled. There was a bug where even when the toggle showed it was on (blue), GSP was in fact not enabled. Now that GSP has been repla...

Hope I didn’t forget anybody.

Several times in the past few weeks, in response to postings about Christmas sales and policy questions, I made the observation that only about 20% of the world’s population were Christians. The other 80%, many of whom live here in the US, just don’t...

Resolved! Account showing UK settings while I am in the US

Hello,I moved from Greece to US more than five years ago. In the meantime I have used the US site to sell a couple of items with no issues. Currently I have an auction open for an item and when I opened it I got some strange messages that I have a li...

Auction promotions a rip off

I think it’s kind a messed up eBay want you to pay for promotions for their auctions but when the buyer bids and don’t wanna pay, you just got stuck, paying for a promotion this seems to happen to me every auction I put up

How to change the payment method after the sale

Hi... My buyer selected to pay by cash on collection, but I am now sending the item by courier, and therefore require payment before doing so. How can I change how the buyer pays? The buyer said she believes I need to change it but I can't see how to...

Resolved! Ebay sending wrong offers to buyers

Yeah, this is now the third time this has happened to me. I made an offer to prospective buyers for an item, checked to make sure the right amount was listed (in this case $140), and sent it out. Then apparently ebay sent the offer at $14! So obvious...

Will bringing back a re-stocking fee help us sellers?

No more FREE returns have been aired on both TV news and other websites and some larger retail stores are starting to charge a flat fee for returns. I learned a new word from this subject: "Bracketing" which is buying the same clothing items in diffe...

Time Away Mode

Happy Christmas Eve everyone! I have a question about Time Away. At the beginning of this month I had to have surgery and had to set my store to time away for about a week. I allowed sales during this time and did have 1-2 a day during this time. I e...

eBay Incidental Reimbursement Credit Correction

I received a message about eBay Incidental Reimbursement Credit Correction and my card was charged USD 32.76 against an unknown invoice number. I chatted with ebay representative but he himself could not locate the charge anywhere. What exactly is ha...

Resolved! How do I check what date I registered to Ebay?

Hi Friends, I am a new to eBay. How do I check what date I registered to eBay? Please let me know.

Fees For No Service

I got a VERO recently. No biggie. Ebay doesn’t want to actually police IP so they have a crappy algorithm do it and the rights holders run amok with it having little or no oversight. It WILL suspend me for the same thing twice so I don’t mess around ...

Comments on New Seller Hub

I find this new seller hub, poorly thought out. There is way too much space between the columns on the page...so one cannot see the whole page without scrolling down at the bottom....What's the point in that? Also, the printing is way too small and l...

Resolved! God bless the USPO, and a question

Experts, I had a mailing label fall off a padded envelope while in transit to a buyer. Someone at the US Post Office found the packing slip inside and re-addressed the envelope by hand (I hereby withdraw previous criticisms of the USPO). The buyer re...