eBay

inhawaii · ‎10-31-2023

Order did not get delivered because the buyer failed to update his address.

Buyer saying "Just send another one to..."

I guess he expects me to send him another one without even getting the first one back AND pay for a second shipping.

Wouldn't any "reasonable" customer/person realize that this would not be fair to the seller?

Now I have to try and figure out how to delicately word a response to the buyer so that he will understand without p-ing him off.

Telephone Line - Electric Light Orchestra

turtles-trading-post · ‎11-01-2023

You are selling non-collectibles to the general public. Why does he want a second one free? Because that would work on Amazon! He doesn't see you as a fellow human to converse with, you are just the store... Amazon, Walmart etc. They wouldn't even investigate, they'd just replace the product.

Sending America's collectibles where they belong, one auction at a time!

sextons-sweet-deals · ‎11-01-2023

That sounds like the USPS has attempted to deliver and it will sit for about 3 weeks before it will start the return process to the seller.

Was a signature required? What does Google map show the address to be? Possibly an empty lot or an unoccupied house?

Now the seller will not be able to see when the return starts on-line. When it does show up that the item is being returned to seller, it will be when the packaged has reached the seller local distribution hub. My guess this a security thing that USPS has implemented.

I have no idea what the item was, but being that the seller is located in Hawaii, shipping comes at a cost, so for the buyer to say ship me another to here for free is not a good idea.

ittybitnot gave some great advice on how to respond to the buyer.

mam98031 · ‎11-01-2023

@sakic92710 wrote:
When you say 'most' are, it does not mean 'all' are honest. Therefore, you are admitting there are scammers. Seemed like pretty simple English to me. 🙂 Just because I think this buyer is 1 does not mean I'm saying all buyers are scammers.

So now you think I don't know the difference between the words Most and All. Give me a break.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

gloryglorygifts · ‎11-01-2023

I've actually called the post office that tracking shows and asked what the status is. They don't update tracking quickly in return cases, but it is possible it is being returned to you. It's better for you to talk to them then get a second hand message that may or may not be the case. Hopefully the post office will give you some details about where it is in the process.

Tell the customer that they will have to purchase the item again and that you will issue a full refund when the original one is received.

skatefool · ‎11-01-2023

@mam98031 wrote:
@sakic92710 wrote:
When you say 'most' are, it does not mean 'all' are honest. Therefore, you are admitting there are scammers. Seemed like pretty simple English to me. 🙂 Just because I think this buyer is 1 does not mean I'm saying all buyers are scammers.
So now you think I don't know the difference between the words Most and All. Give me a break.

You need to take this argument outside to the playground. 🎱

mam98031 · ‎11-01-2023

@skatefool wrote:
@mam98031 wrote:
@sakic92710 wrote:
When you say 'most' are, it does not mean 'all' are honest. Therefore, you are admitting there are scammers. Seemed like pretty simple English to me. 🙂 Just because I think this buyer is 1 does not mean I'm saying all buyers are scammers.
So now you think I don't know the difference between the words Most and All. Give me a break.
You need to take this argument outside to the playground. 🎱

What "argument". A difference of opinions does not = an "argument".

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

skatefool · ‎11-01-2023

@mam98031 wrote:
@skatefool wrote:
@mam98031 wrote:
@sakic92710 wrote:
When you say 'most' are, it does not mean 'all' are honest. Therefore, you are admitting there are scammers. Seemed like pretty simple English to me. 🙂 Just because I think this buyer is 1 does not mean I'm saying all buyers are scammers.
So now you think I don't know the difference between the words Most and All. Give me a break.
You need to take this argument outside to the playground. 🎱
What "argument". A difference of opinions does not = an "argument".

You need to take this noisome difference of opinions outside to the playground. 👅

mam98031 · ‎11-01-2023

@skatefool wrote:
@mam98031 wrote:
@skatefool wrote:
@mam98031 wrote:
@sakic92710 wrote:
When you say 'most' are, it does not mean 'all' are honest. Therefore, you are admitting there are scammers. Seemed like pretty simple English to me. 🙂 Just because I think this buyer is 1 does not mean I'm saying all buyers are scammers.
So now you think I don't know the difference between the words Most and All. Give me a break.
You need to take this argument outside to the playground. 🎱
What "argument". A difference of opinions does not = an "argument".
You need to take this noisome difference of opinions outside to the playground. 👅

There is no need to try and stir up trouble where there is none. Maybe take your own advice.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

skatefool · ‎11-01-2023

@mam98031 wrote:
@skatefool wrote:
@mam98031 wrote:
@skatefool wrote:
@mam98031 wrote:
@sakic92710 wrote:
When you say 'most' are, it does not mean 'all' are honest. Therefore, you are admitting there are scammers. Seemed like pretty simple English to me. 🙂 Just because I think this buyer is 1 does not mean I'm saying all buyers are scammers.
So now you think I don't know the difference between the words Most and All. Give me a break.
You need to take this argument outside to the playground. 🎱
What "argument". A difference of opinions does not = an "argument".
You need to take this noisome difference of opinions outside to the playground. 👅
There is no need to try and stir up trouble where there is none. Maybe take your own advice.