Unauthorized Return to me

[hugmar_2]

I sold some sneakers through eBay authenticity guarantee ($2500). Funds have already been released to me weeks ago. Buyer opened claim saying item was not as described. eBay backed me up and closes the case in my favor because it went through authenticity guarantee. Buyer then opened a dispute and eBay AGAIN went in my favor. Now the buyer went and open a case with the financial institution (still in progress). He sent me a screenshot yesterday of his PayPal resolution center saying that eBay has agreed to give him a refund of the $2500 as long as he ships the shoes back. So without me knowing or the case even being closed, PayPal gave him my address, he shipped the shoes back (did not go through authenticity guarantee when shipped back to me) and now PayPal is trying to force a refund out of MY pocket for the $2500. What is going on?!?! Someone please explain . I will go to court if I have to. This is absolutely ridiculous that PayPal would even give my address and tell him to simply return the item, force the money out of my account when there is an ONGOING case between eBay and his or her financial institution. Someone please help. 

[carlmarxx]

In the mean time  remove all your listing over $50  .  and Only list  items under $20    until  you get over 300  seller feedback , and do some buying also  . 

[donsdetour]

Let us know what you get back with the return: May not even be what you sent:

Hoping  you get your original item back.

Oh and you are out that money: it will be recovered from you.

[carlmarxx]

all ebay sellers  and buyers  that have been on this  site  for years  and  before that managed  payments  ,their address are available  for shipping .   Also  since  ebay moved to managed payments  a lot of buyers aren't  going to file claims on ebay buyer protection  anymore .   

[carlmarxx]

Hard too say if OP will get back the original item back .I have said   for years to newbie sellers don't  sell anything or $50 that is high risk   until you build you seller feedback over 300+  .      Even ebay  would prefer  Newbie sellers not to sell  items  over $50  that are high risk issues.  they said this at their live events over the years  . 

[carlmarxx]

Folks  : I  had reached  out to the OP in the message  offer  my seller experience . and Heard from the OP they got their item  from the buyer  . So good news .   

[southern*sweet*tea]

---

@papa486516 wrote:

---

@hugmar_2 wrote:

He sent me a screenshot yesterday of his PayPal resolution center saying that eBay has agreed to give him a refund of the $2500 as long as he ships the shoes back.

So without me knowing or the case even being closed, PayPal gave him my address, he shipped the shoes back (did not go through authenticity guarantee when shipped back to me) and now PayPal is trying to force a refund out of MY pocket for the $2500.

This is absolutely ridiculous that PayPal would even give my address and tell him to simply return the item, force the money out of my account when there is an ONGOING case between eBay and his or her financial institution. 

---

When you hit Submit on the payment dispute @hugmar_2 that's when eBay offered -- and you accepted -- to give PayPal, and points beyond PayPal, your return address. Aside, eBay not PayPal is forcing the refund from your pocket: PayPal has no access to your pocket, neither in a payment dispute nor an eBay case.

But instead, you had the option to cancel the payment dispute at the bottom. Why didn't you do that?

---

Sellers cannot cancel a buyer chargeback.  A chargeback is between the buyer and their credit card or Paypal.

The cancel link at the bottom of that screen is to cancel out any information you may have been about to submit.

Paypal may not stick their hands into the seller's pocket, but Ebay will because Paypal will refund the buyer, and that money sure as heck doesn't come from Ebay.

[greg_orye]

Good luck getting those same shoes back 

[papa486516]

---

@carlmarxx wrote:

Heard from the OP they got their item  from the buyer  . So good news .   

---

This is not news. In the original post, OP already wrote: "PayPal gave him my address, he shipped the shoes back."

If those were not the actual $2,500 shoes, it would have been in that post.

[coolections]

---

@hugmar_2 wrote:

he shipped the shoes back I will go to court if I have to. 

---

You got your shoes back, right? What would you be suing for?

[chapeau-noir]

I'd say he's lucky to get his shoes back.  Now it's back to square one.

[carlmarxx]

Op did tell me they got the actual shoes back .    

[johnrj1226]

There can be more than one reason for an item not as described claim besides an authenticity issue..

[johnrj1226]

One more thing to consider -

There  can be  sizing issues with  footwear.  There are  no world wide standards for sizing of  footwear -.  I wear  two different size shoes in length & width depending on the point of manufacture and brand.  Hopefully, you provided the insole dimensions in your listing.  Always did when I was selling on  eBay - never had an issue but never  sold something for $2500.

Maybe we will see you on Judge Judy.

GL

[the-hook-and-the-loop]

The problem here is........$2,500.00 sneakers! I've owned cars for less.

[johnrj1226]

Didn't see  anywhere in the OP's post where they  claimed the buyer said  these shoes were fakes  - just stated the buyer claim  they were "not as described"  that is an open ended claim in IMO and eBay and the Credit Card company readily accept - so does Amazon.   I take it that the 30 day window for an eBay claim resolution ran out as the OP said  he received the funding weeks ago - don't know exactly how long ago that  is but  it seems 30+ days is a reasonable. SWAG.